Logistics Coordinator | Flexible Hours | Data-Driven Ops

Kpi Recruiting Ltd; Stoke-on-Trent; On-site; GBP 32,000 - 39,000; Full time

Job summary

KPI Recruiting Ltd in Stoke-on-Trent is recruiting an experienced Logistics Coordinator to join a busy operation. The role provides administrative and operational support across logistics, supply chain and customer service, ensuring orders are processed and transport arranged efficiently.

You will liaise with customers, suppliers and internal teams, input orders, manage deliveries, and maintain accurate records.

Qualifications

• Previous administration experience within a manufacturing, logistics, supply chain or distribution environment.
• Strong organisational and time-management skills.
• Excellent attention to detail and accuracy.
• Strong communication skills and the ability to work across multiple departments.
• Excellent working knowledge of Microsoft Excel and Microsoft Office.
• Experience manipulating large volumes of data.
• The ability to prioritise workload and work effectively to deadlines.

Responsibilities

• Accurately input and process customer orders using internal systems.
• Ensure orders are processed within agreed timescales.
• Liaise with customers regarding order status, deliveries and queries.
• Support the management of key customer accounts including EDI accounts.
• Assist with resolving customer service issues and delivery queries.
• Communicate effectively with Production, Planning, Warehouse, Technical, Finance and Sales teams.
• Arrange deliveries and collections with suppliers and external transport providers.
• Coordinate bookings with external cold storage providers.
• Arrange transport bookings with approved hauliers.
• Monitor daily transport schedules and ensure all relevant documentation is completed.
• Support drivers and customers with delivery and transport-related queries.
• Assist with resolving delivery delays, shortages and collection issues.
• Maintain accurate records of supplier delivery schedules and stock movements.
• Produce and maintain accurate loading manifests for Goods In and Dispatch teams.
• Ensure all relevant paperwork and documentation is completed accurately.
• Support the smooth movement of goods between suppliers, warehouse and customers.
• Maintain accurate records of stock movements and delivery information.
• Produce regular reports and KPI information for senior management.
• Maintain accurate databases, records and documentation.
• Handle and manipulate large volumes of data accurately.
• Use Microsoft Excel to produce reports and analyse information.
• Support the wider logistics and supply chain team with general administration.

Skills

Administration

Organisational skills

Attention to detail

Communication skills

Microsoft Excel

Pivot tables

Data handling

Teamwork

Job description

KPI Recruiting Ltd in Stoke-on-Trent is recruiting an experienced Logistics Coordinator to join a busy operation. The role provides administrative and operational support across logistics, supply chain and customer service, ensuring orders are processed and transport arranged efficiently.

You will liaise with customers, suppliers and internal teams, input orders, manage deliveries, and maintain accurate records.