Logistics Dispatch & Administration Specialist

TEXO Recruitment; Cramlington; On-site; GBP 21,000 - 26,000; Full time

Job summary

TEXO Recruitment are seeking a Logistics Department Administrator in Cramlington to oversee day-to-day dispatch and logistics operations. You will coordinate dispatches, liaise with customers, suppliers and transport providers, and ensure orders are processed and delivered accurately and on time.

The role requires strong administration, excellent attention to detail and proficient use of Microsoft Office. You will work closely with internal teams and maintain accurate records while delivering

Qualifications

• Previous experience in logistics, dispatch, warehouse administration or similar role.
• Experience producing courier labels and managing multi-parcel dispatches.
• Experience with stock management and order processing.
• Strong administration and organisational skills with excellent attention to detail.
• Proficient in Microsoft Office, particularly Excel and Word.
• Strong customer service and communication skills.

Responsibilities

• Manage daily dispatches, ensuring orders are prepared, packed and shipped accurately and on time.
• Produce courier labels, shipping documentation and contents advice for multi-parcel consignments.
• Liaise with shop-floor staff to coordinate order readiness, packing requirements and dispatch priorities.
• Work closely with internal departments to resolve order and dispatch queries.
• Communicate professionally with customers regarding delivery updates, dispatch queries and order information.
• Liaise with suppliers, couriers and transport companies to arrange collections, track consignments and resolve delivery issues.
• Process customer orders and maintain accurate order records.
• Assist with stock management, including monitoring stock levels and updating systems as required.
• Maintain clear and accurate administrative records and reports.
• Previous experience in a logistics, dispatch, warehouse administration or similar role.
• Experience producing courier labels and managing multi-parcel dispatches.
• Experience with stock management and order processing.
• Strong administration and organisational skills with excellent attention to detail.
• Proficient in Microsoft Office, particularly Excel and Word.
• Strong customer service and communication skills.
• Ability to build effective working relationships with customers, suppliers, transport providers, shop-floor staff and internal departments.
• Ability to manage competing priorities, work accurately under pressure and meet dispatch deadlines.

Skills

Administration

Organisation

Attention to detail

Customer service

Communication skills

Time management

Tools

Microsoft Office

Job description

TEXO Recruitment are seeking a Logistics Department Administrator in Cramlington to oversee day-to-day dispatch and logistics operations. You will coordinate dispatches, liaise with customers, suppliers and transport providers, and ensure orders are processed and delivered accurately and on time.

The role requires strong administration, excellent attention to detail and proficient use of Microsoft Office. You will work closely with internal teams and maintain accurate records while delivering