Logistics Support Administrator

Latcom plc; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Latcom plc in Twickenham is seeking a sharp Logistics Support Administrator to ensure the sales process runs smoothly from order to delivery. This full-time, office-based role requires strong organisation and the ability to coordinate across logistics, supply chain, and sales.

You will handle order management, transport bookings, customer inquiries, and CRM data maintenance with a focus on accuracy and timely updates. The role is Monday to Friday with no hybrid option.

Qualifications

• Solid experience in a Logistics Administration role.
• Proficient with Excel and Word; data entry or CRM experience.
• Organised, multitasking, detail-oriented in a busy environment.
• Excellent written and verbal communication with colleagues, suppliers and customers.
• Right to work in the UK; no visa sponsorship available.

Responsibilities

• Order Management: Processing customer orders and preparing quotes.
• Logistics Coordination: Booking transport with hauliers, tracking shipments, and ensuring delivery paperwork is accurate.
• Customer Service: Handling inquiries by phone and email, providing updates and resolving issues.
• Team Support: Maintaining CRM records and assisting the sales team with admin tasks.

Skills

Logistics experience

Excel

Word

CRM software

Data entry

Organised

Communication

Tools

MS Excel

MS Word

CRM software

Job description

Logistics Support Administrator required. We're helping our client in Twickenham find a sharp and organised Logistics Support Administrator to join their team.

This is a key role that keeps the entire sales process running smoothly, from the moment an order is placed right through to delivery. You'll be the vital link connecting the logistics, supply chain, and sales departments.

A quick heads-up: this is a full-time, office-based position, Monday to Friday. We're unable to offer hybrid working for this role, sorry!

Job responsibilities

• Order Management: Processing customer orders and preparing quotes.
• Logistics Coordination: Booking transport with hauliers, tracking shipments, and making sure all delivery paperwork is spot on.
• Customer Service: You'll be the go-to person for customers, answering questions by phone and email, providing updates, and sorting out any issues that pop up.
• Team Support: Keeping records up-to-date in the CRM system and helping the sales team with various admin tasks.

Skills required

• Solid, proven experience in a Logistics Administration role is essential.
• You'll need to be confident with IT, especially Microsoft Excel and Word, and have experience with data entry or CRM software.
• You're someone who is naturally organised, can juggle multiple tasks without breaking a sweat, and has a great eye for detail in a busy environment.
• Excellent communication skills, both written and verbal, are a must as you'll be liaising with colleagues, suppliers, and customers daily.

Please note that applicants must have the full right to work in the UK, as the company is unable to sponsor visas for this position.