Logistics & Customer Service Coordinator - Temp

Sensient Technologies

King's Lynn

On-site

GBP 21,000 - 27,000

Full time

9 days ago

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Benefits offered by this job

Collaborative environment

Onboarding program

Job summary

Sensient Technologies is seeking a Customer Service Representative to manage outbound orders, liaise with freight forwarders, and prepare shipping and customs documentation. This full-time, office-based role is temporary for 3 months.

You will verify orders, monitor shipments, and handle customer transactions while coordinating with carriers to ensure timely delivery. Strong MS Office and logistics documentation skills are essential.

Qualifications

NVQ Level 2 or college diploma in Business/Commercial.
Experience in customer service and shipping documentation (UK, Export, Customs).
IMDG & IATA training/certification preferred.
Experience with all forms of transport (air, road & sea).
Strong verbal and written communication skills and attention to detail.
Proficiency in Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint).
Experience with JD Edwards MRP, Cognos, PowerBI and Salesforce.

Responsibilities

Consolidate and configure shipments within established guidelines to ensure timely service and cost effectiveness for efficient service to customers.
Verify orders to be shipped and draw up documents for transport including customs documentation.
Monitor daily shipments to ensure completion and distribute documentation to customers and forwarders accordingly.
Handle customer transactions such as order entry, processing, follow-up, and reports; maintain open/late orders.
Carrier management and tracking shipments to ensure timely delivery and expediting as needed.