Logistics Customer Service Specialist (Temporary)

Sensient Technologies Corporation; North End; Sur place; GBP 21 000 - 27 000; Plein temps

Résumé du poste

Sensient Technologies Corporation is seeking a Customer Service Representative to manage outbound orders, liaise with freight forwarders, and handle shipping and import/export documentation in a full-time, office-based temporary role for three months.

You will verify orders, prepare documents, monitor shipments, perform customer transactions, and support carrier management using JD Edwards, Cognos, PowerBI and Salesforce, with strong communication and Microsoft Office skills.

Qualifications

• Strong verbal and written communication skills
• Experience in customer service and order processing
• Proficiency with Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint)
• Familiarity with shipping documentation and freight processes
• Knowledge of import/export regulations is a plus

Responsabilités

• Manage outbound orders and coordinate with freight forwarders
• Prepare and verify shipping documents including customs paperwork
• Monitor daily shipments and communicate with customers and forwarders
• Handle customer transactions (order entry, follow-up, open/late order reports)
• Assist with carrier management and tracking shipments
• Use JD Edwards MRP, Cognos, PowerBI and Salesforce to support operations

Connaissances

Communication skills

Customer service experience

Multitasking

Formation

NVQ Level 2 or college diploma - Business / Commercial

Outils

JD Edwards MRP

Cognos

PowerBI

Salesforce

Microsoft Office

Description du poste

Sensient Technologies Corporation is seeking a Customer Service Representative to manage outbound orders, liaise with freight forwarders, and handle shipping and import/export documentation in a full-time, office-based temporary role for three months.

You will verify orders, prepare documents, monitor shipments, perform customer transactions, and support carrier management using JD Edwards, Cognos, PowerBI and Salesforce, with strong communication and Microsoft Office skills.