Logistics Customer Experience Specialist

Know How Resourcing; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

Know How Resourcing is looking for a Customer Service Advisor in Leeds. This role involves handling customer inquiries, providing updates on shipments, and ensuring smooth operational flow. We seek candidates with transportation or logistics experience, strong communication, and problem-solving skills.

If you thrive in a busy, customer-focused environment and enjoy fostering relationships, this is the perfect opportunity for you.

Qualifications

• Previous customer service experience within Transport/logistics.
• Comfortable working within a fast-paced environment.
• Positive and proactive attitude.

Responsibilities

• Handling inbound customer enquiries via phone and email.
• Providing updates regarding deliveries and shipments.
• Liaising with drivers and warehouses for smooth operations.

Skills

Strong communication skills

Organisational skills

Problem-solving

IT skills

Job description

Know How Resourcing is looking for a Customer Service Advisor in Leeds. This role involves handling customer inquiries, providing updates on shipments, and ensuring smooth operational flow. We seek candidates with transportation or logistics experience, strong communication, and problem-solving skills.

If you thrive in a busy, customer-focused environment and enjoy fostering relationships, this is the perfect opportunity for you.