Logistics Customer Care Specialist

Royal Den Hartogh Logistics; Kingston upon Hull; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Excellent pension and life assurance schemes

33 days of annual holiday

Cycle-to-work scheme

Access to Benefit Hub for perks and discounts

Comprehensive Help@Hand support

Job summary

A leading logistics service provider in the UK is seeking a highly organized Customer Service Representative to manage customer requests from order to delivery. This role involves collaborating with colleagues to deliver innovative transport solutions and ensuring the highest standards of customer service. Ideal candidates will possess exceptional organizational and communication skills, and have a proactive approach to problem-solving in a fast-paced environment.

Qualifications

• Exceptional attention to detail and organisational skills.
• Resilience under pressure with flexibility to adapt to market demands.
• Strong interpersonal and communication skills.

Responsibilities

• Be the main point of contact for customers, overseeing the entire order process.
• Resolve issues, implement new transport lanes, and provide insights.
• Collaborate with colleagues across Europe for transport solutions.

Skills

Attention to detail

Organisational skills

Communication skills

Flexibility

Problem-solving

Proactive approach

Job description

A leading logistics service provider in the UK is seeking a highly organized Customer Service Representative to manage customer requests from order to delivery. This role involves collaborating with colleagues to deliver innovative transport solutions and ensuring the highest standards of customer service. Ideal candidates will possess exceptional organizational and communication skills, and have a proactive approach to problem-solving in a fast-paced environment.