Logistics Coordinator – Couriers & Collections

ALS Laboratories (UK) Ltd; Hawarden; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Annual leave 25–30 days

8 public holidays

On-site parking

Pension scheme

Job summary

ALS Laboratories (UK) Ltd is seeking a Logistics Administrator for our Hawarden lab. You will manage courier relationships, coordinate sample collections and ensure smooth logistics operations across the site.

The role requires experience in administration or logistics, strong communication, and proficiency with Excel/Outlook. 37 hours per week, on-site in Hawarden, with a fixed-term contract to 31 January 2027.

Qualifications

• Experience in administrative, logistics or customer-facing roles.
• Confident communicator handling calls with couriers and clients.
• Strong IT skills with Excel and Outlook; able to learn internal systems.

Responsibilities

• Handle incoming and outgoing calls with couriers and clients professionally.
• Book and coordinate sample collections, aligning with lab schedules.
• Resolve logistics issues and queries promptly; keep all parties informed.
• Liaise with internal teams to ensure smooth collections and deliveries.
• Maintain accurate records of bookings, collections and communications.
• Work in line with ISO 17025 and the quality management system.

Skills

Administrative experience

Logistics coordination

Customer-facing

Excel & Outlook

Attention to detail

Organisational skills

Problem solving

Independent worker

Education

No formal education stated

Tools

Excel

Outlook

Job description

ALS Laboratories (UK) Ltd is seeking a Logistics Administrator for our Hawarden lab. You will manage courier relationships, coordinate sample collections and ensure smooth logistics operations across the site.

The role requires experience in administration or logistics, strong communication, and proficiency with Excel/Outlook. 37 hours per week, on-site in Hawarden, with a fixed-term contract to 31 January 2027.