Logistics Administrator

Hovis Bakeries; Birchfield; On-site; GBP 26,000 - 34,000; Full time

Job summary

Hovis Bakeries is seeking a Transport Administrator to provide vital administrative support to our transport operation in Birchfield. You will help plan, coordinate, and monitor vehicle movements, driver activities, and transport documentation, ensuring accuracy and compliance.

The role supports customer service and efficiency by connecting drivers, customers, warehouse teams, and management. The ideal candidate has supervisory admin experience in FMCG, familiarity with SAP, and strong MS Office

Qualifications

• Previous supervisory administration experience in a busy FMCG role is desirable.
• Previous experience of SAP is desirable.
• Proficient with Microsoft Office tools (Excel, PowerPoint, Word).

Responsibilities

• Maintain transport records, schedules, and operational documentation.
• Process and update vehicle, driver, and delivery information accurately within transport systems.
• Support route planning and daily transport operations.
• Manage driver paperwork.
• Liaise with drivers, customers, carriers, and internal departments regarding delivery schedules.
• Support and work within external systems for example Tesco Timms, in line with AB systems such as SAP and B2B
• Lead the losses reports and analysis function, owning the driver shorts; engaging with drivers and department managers to find root cause of losses.
• Monitor delivery progress and communicate updates to support service excellence and operational efficiency.
• Ensure proof of delivery (POD) documentation is received, filed, and processed correctly.
• Raise purchase orders, process invoices, and maintain financial records related to transport activities where required.
• Support customer service improvements by assisting with the investigation of service queries and contributing to effective resolutions.
• Provide administrative support during audits, compliance checks, and operational reviews.
• Support the Site ‘Safety First’ message through active auditing.

Skills

Supervisory experience

Data accuracy

Tools

SAP

Excel

PowerPoint

Word

Job description

Permanent - Full Time

The Transport Administrator provides vital administrative support to the transport operation, ensuring the efficient planning, coordination, and monitoring of vehicle movements, driver activities, and transport documentation. The role supports compliance, customer service, and operational efficiency by maintaining accurate records, processing transport information, and acting as a key link between drivers, customers, warehouse teams, and management.

Key Accountabilities

Maintain transport records, schedules, and operational documentation.

Process and update vehicle, driver, and delivery information accurately within transport systems, ensuring data accuracy and integrity.

Support route planning and daily transport operations.

Manage driver paperwork.

Liaise with drivers, customers, carriers, and internal departments regarding delivery schedules.

Support and work within external systems for example Tesco Timms, in line with AB systems such as SAP and B2B

Lead the losses reports and analysis function, owning the driver shorts; engaging with drivers

and department managers to find root cause of losses.

Monitor delivery progress and proactively communicate updates to support service excellence and operational efficiency.

Ensure proof of delivery (POD) documentation is received, filed, and processed correctly.

Raise purchase orders, process invoices, and maintain financial records related to transport activities where required.

Support customer service improvements by assisting with the investigation of service queries and contributing to effective resolutions.

Provide administrative support during audits, compliance checks, and operational reviews.

Support the Site ‘Safety First’ message through active auditing.

The Right Person

• Ability to work independently.
• Manage sensitive information responsibly.
• Contribute to process improvements and operational efficiency.
• Build effective relationships with stakeholders across the business.
• Deliver consistently high standards of accuracy, service, and professionalism.

Requirements

• Previous supervisory administration experience in a busy FMCG role is desirable.
• Previous experience of SAP is desirable
• Proficient experience of systems, including a working ability with excel spreadsheets, PowerPoint, Word