Transport Administrator

The Best Connection Group Limited; Runcorn; On-site; GBP 21,000 - 27,000; Full time

Job summary

The Best Connection Group Limited is recruiting an experienced Transport Administrator for a leading retailer. You will support day-to-day transport operations by coordinating delivery activities and maintaining accurate records across the network.

Key tasks include liaising with delivery crews, monitoring routes to meet timescales, updating Microlise, and inputting data in Excel. Strong organisational and communication skills, attention to detail, and the ability to thrive in a fast-paced

Qualifications

• Experience in transport, logistics or operations.
• Understanding of home delivery operations.
• Proficient in Microsoft Excel and Microsoft Office.
• Experience with Microlise or similar TMS.
• Strong data input accuracy and attention to detail.

Responsibilities

• Coordinate delivery crews on the road and resolve queries.
• Monitor home delivery routes to meet timescales.
• Update delivery information in Microlise.
• Input, update and manage operational data in Excel.
• Record delivery statuses and progress.
• Escalate delays or issues as needed.
• Keep delivery records and documentation compliant.
• Support daily transport administration and communications.

Skills

Transport/logistics experience

Home delivery operations

Microsoft Excel

Microlise (TMS)

Data entry

Organisational skills

Communication skills

Problem solving

Attention to detail

Fast-paced environment

Flexible hours

Tools

Microsoft Office

Job description

Our client, a leading & well known retailer, is looking to recruit an experienced Transport Administrator to join their dedicated and committed team.

The ideal candidate will be responsible for supporting the day-to-day transport operation by coordinating delivery activities and maintaining accurate operational records.

Key responsibilities

• Liaising with delivery crews while they are on the road to provide support and resolve delivery-related queries
• Monitoring and navigating home delivery routes to help ensure deliveries are completed efficiently and within planned timescales
• Updating and maintaining delivery information through the Microlise system
• Accurately inputting, updating and managing operational data using Microsoft Excel spreadsheets
• Record and update delivery information and customer delivery statuses
• Monitoring delivery progress and escalating any delays, issues or exceptions where required
• Ensuring all delivery records and documentation are maintained accurately and in line with company procedures
• Supporting daily transport administration activities and maintaining communication between crews, customers and operational teams

Skills required

• Experience working within a transport, logistics or operations environment
• Good understanding of home delivery operations
• Experience using Microsoft Excel and other Microsoft Office applications
• Experience using Microlise or similar transport management systems
• Ability to accurately input and manage data
• Strong organisational and administrative skills
• Excellent communication skills with the ability to liaise effectively with delivery crews and operational teams
• Strong problem-solving ability and attention to detail
• Ability to work effectively in a fast-paced operational environment
• Flexible approach to working hours where required

The working hours can be either 1000 - 1800 or 1100 - 1900 Tuesday to Saturday.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).