Warehouse Administrator

Rocket Ltd; Crick; On-site; GBP 21,000 - 30,000; Full time

Job summary

Rocket Ltd is seeking an organised Warehouse Administrator to support day-to-day operations in a busy transport and distribution function in the UK. You will manage transport systems, process PODs, and maintain accurate records across the warehouse and fleet operations.

You will enter and analyse operational data in Microsoft Excel, produce daily to monthly KPI reports, and liaise with drivers, customers, and internal teams to resolve issues promptly.

Qualifications

• Experience in warehouse, transport, logistics, or distribution administration.
• Familiar with Road Runner and Falcon Tracking is highly desirable.
• Strong Excel skills for data entry, spreadsheets and reporting.
• Excellent organisation and communication skills.

Responsibilities

• Manage and update transport management systems including Road Runner and Falcon Tracking.
• Monitor vehicle movements and delivery statuses through fleet tracking systems.
• Process and manage Proof of Delivery (POD) documentation, ensuring records are accurate and completed in a timely manner.
• Communicate with drivers, customers, and internal departments regarding delivery schedules, delays, and queries.
• Support fleet administration including vehicle records, transport documentation, and operational compliance.
• Enter, maintain, and analyse operational data using Microsoft Excel and internal systems.
• Produce daily, weekly, and monthly KPI reports for management.
• Assist with goods in administration, including booking deliveries and processing associated paperwork.
• Investigate delivery discrepancies and resolve customer queries efficiently.
• Maintain accurate filing systems and electronic records.
• Provide general administrative support to warehouse and transport operations.

Skills

Organised

Detail oriented

Communication

Time management

Tools

Road Runner

Falcon Tracking

Microsoft Excel

Job description

We are seeking an organised and detail-oriented Warehouse Administrator to support the day to day operations of a busy transport and distribution function. The successful candidate will be responsible for providing administrative support across warehouse and fleet operations, ensuring the accurate management of transport systems, delivery documentation, customer communications, and reporting.

Responsibilities

• Manage and update transport management systems including Road Runner and Falcon Tracking.
• Monitor vehicle movements and delivery statuses through fleet tracking systems.
• Process and manage Proof of Delivery (POD) documentation, ensuring records are accurate and completed in a timely manner.
• Communicate with drivers, customers, and internal departments regarding delivery schedules, delays, and queries.
• Support fleet administration including vehicle records, transport documentation, and operational compliance.
• Enter, maintain, and analyse operational data using Microsoft Excel and internal systems.
• Produce daily, weekly, and monthly KPI reports for management.
• Assist with goods in administration, including booking deliveries and processing associated paperwork.
• Investigate delivery discrepancies and resolve customer queries efficiently.
• Maintain accurate filing systems and electronic records.
• Provide general administrative support to warehouse and transport operations.

Qualifications

• Previous experience within a warehouse, transport, logistics, or distribution administration role.
• Experience using transport management systems such as Road Runner and vehicle tracking systems such as Falcon Tracking is highly desirable.
• Strong knowledge of Microsoft Excel, including spreadsheets, data entry, and report generation.
• Excellent organisational and communication skills.
• Ability to prioritise workload in a fast paced environment.
• High attention to detail and accuracy.
• Professional and customer focused.

Desirable

• Experience with POD management and transport compliance documentation.
• Knowledge of fleet administration and transport operations.