Transport Administrator

The Best Connection; Runcorn; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Best Connection is seeking an experienced Transport Administrator to support day-to-day transport operations. You will coordinate delivery activities, maintain accurate records and liaise with delivery crews, customers and operational teams to ensure smooth, efficient home deliveries.

Key duties include updating Microlise data, inputting information in Excel, producing reports and supporting continuous improvement of administration processes. Immediate start after interview.

Qualifications

• Experience in a transport, logistics or operations environment.
• Good understanding of home delivery operations.
• Proficient in Microsoft Excel and MS Office.

Responsibilities

• Coordinate delivery activities and support day-to-day transport operations.
• Liaise with delivery crews and operational teams to resolve queries.
• Update and maintain delivery information using Microlise and Excel.
• Produce operational reports and maintain transport records.
• Support continuous improvement of administration processes and efficiency.

Skills

Transport & logistics

Microsoft Excel

Microlise

Data entry

Organisational skills

Communication

Problem solving

Attention to detail

Fast-paced environment

Flexible hours

Tools

Microlise

Microsoft Excel

MS Office

Job description

Our client, a leading & well known retailer, is looking to recruit an experienced Transport Administrator to join their dedicated and committed team.

The ideal candidate will be responsible for supporting the day-to-day transport operation by coordinating delivery activities and maintaining accurate operational records.

Key responsibilities include:

• Liaising with delivery crews while they are on the road to provide support and resolve delivery-related queries
• Monitoring and navigating home delivery routes to help ensure deliveries are completed efficiently and within planned timescales
• Updating and maintaining delivery information through the Microlise system
• Accurately inputting, updating and managing operational data using Microsoft Excel spreadsheets
• Record and update delivery information and customer delivery statuses
• Monitoring delivery progress and escalating any delays, issues or exceptions where required
• Ensuring all delivery records and documentation are maintained accurately and in line with company procedures
• Supporting daily transport administration activities and maintaining communication between crews, customers and operational teams.
• Checking and updating delivery exceptions to ensure visibility and accurate reporting
• Assisting with vehicle and driver administration, including monitoring daily checks completed through the Microlise system
• Producing operational reports and maintaining transport records
• Working closely with transport, warehouse and customer service teams to ensure a smooth delivery operation
• Supporting continuous improvement by identifying opportunities to improve administration processes and operational efficiency
• Undertaking any additional administrative duties as reasonably required

Skills required:

• Experience working within a transport, logistics or operations environment
• Good understanding of home delivery operations
• Experience using Microsoft Excel and other Microsoft Office applications
• Experience using Microlise or similar transport management systems
• Ability to accurately input and manage data
• Strong organisational and administrative skills
• Excellent communication skills with the ability to liaise effectively with delivery crews and operational teams
• Strong problem-solving ability and attention to detail
• Ability to work effectively in a fast-paced operational environment
• Flexible approach to working hours where required

The working hours can be either 1000 - 1800 or 1100 - 1900 Tuesday to Saturday

**Please advise of your preferred shift when applying for the role

An immediate start is available after successful interview.