Local Authority Community Housing Triage Officer South West London

Pertemps; Kingston upon Thames; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading recruitment agency is seeking an experienced Community Housing Triage Officer for a contract role in Kingston upon Thames. The ideal candidate must have knowledge of homelessness solutions, social housing, and local authority practices. Responsibilities include advising clients and managing complex case insights. Competitive pay rate of £21.54 per hour is offered.

Qualifications

• Experience in a similar role in a Local Authority setting is required.
• Knowledge of social housing allocation and private rented sector is essential.
• Familiarity with the Housing Act 1996 and the Homelessness Reduction Act 2017.

Responsibilities

• Deliver responsibilities related to community housing triage.
• Work with client groups experiencing trauma.
• Advise on homelessness prevention and relief best practices.

Skills

Knowledge of the causes of homelessness

Customer service experience

Ability to interpret complex case law

Understanding of tenancy agreements

Experience with clients with trauma

Job description

Local Authority Community Housing Triage Officer - South West London

Pay rate to £21.54 per hour

Contract role, Local Government Housing

We are recruiting for an experienced Community Housing Triage Officer in the Kingston area. In order to successfully deliver the responsibilities of the role you will have:

• Knowledge of the causes of homelessness and best practice in preventing and relieving homelessness.
• Knowledge of social housing allocation, private rented sector and supported accommodation.
• Experience of working in a housing, customer service or advocacy and advice setting.
• Has the ability to understand and interpret assimilate complex case law, and to think creatively.
• Knowledge of the Housing Act 1996 and the Homelessness Reduction Act 2017, and an understanding of the terms and conditions contained in a range of tenancy agreements.
• Experience of working with client groups with a history of trauma, including mental health, domestic abuse, homelessness and/or alcohol/substance use.

This is a contract role, and you will need to have experience in a similar role in a Local Authority setting.

Please get in touch for more information.