Loan Account Manager – Customer Success & Growth

Evlo; Tees Valley; Sur place; GBP 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Bonus scheme

Private healthcare

Life assurance

Excellent company pension 3% employee

8% employer contribution

25 days holiday plus Bank Holidays

Cycle to Work vouchers

Retail Discounts

Tech scheme

3 Charity Volunteering Days

Résumé du poste

Evlo is recruiting Customer Account Managers for its growing consumer finance operation in the UK. You will handle lending inquiries, assess customer needs and affordability, and guide customers through the loan lifecycle with a strong emphasis on service and compliance.

The role combines interpersonal skills with attention to detail, working to meet monthly targets. The role offers comprehensive benefits and training, with opportunities for career development within a dynamic, customer-centric

Qualifications

• Experience in financial services or lending is a plus.
• Excellent communication and customer-service skills.
• Comfortable working toward targets and deadlines.

Responsabilités

• Communicate with customers to assess requirements and affordability.
• Process loan agreements and support customers through loan lifecycle.
• Build rapport via phone and in person and ensure excellent service.

Connaissances

Customer focus

Strong communication

Self-development

Teamwork

Target-driven

Description du poste

Evlo is recruiting Customer Account Managers for its growing consumer finance operation in the UK. You will handle lending inquiries, assess customer needs and affordability, and guide customers through the loan lifecycle with a strong emphasis on service and compliance.

The role combines interpersonal skills with attention to detail, working to meet monthly targets. The role offers comprehensive benefits and training, with opportunities for career development within a dynamic, customer-centric