Customer Account Manager - Growth, Training & Benefits

Everyday Loans Group; Coventry; Hybride; GBP 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Bonus scheme

Private healthcare

Life assurance

Excellent company pension 3% employee

8% employer contribution

25 days holiday plus Bank Holidays (bu

Cycle to Work vouchers

Retail Discounts

Tech scheme

3 Charity Volunteering Days

Résumé du poste

Evlo is seeking a Customer Account Manager in the UK to handle the complete loan lifecycle, from initial contact and affordability checks to processing agreements and ongoing customer support. The role emphasizes excellent communication, attention to detail, and delivering positive outcomes for borrowers.

You will provide frontline service, build rapport with customers both on the phone and in person, and contribute to a high-performing team while aligning with company standards and targets.

Qualifications

• Excellent communication and rapport-building skills with customers.
• Ability to manage the full loan lifecycle with accuracy.
• Must be target-driven and customer-focused.

Responsabilités

• Speak with customers to assess requirements and affordability, and process loan agreements.
• Support customers through the full lifecycle of their loan with strong service.

Connaissances

Customer Focused

Strong Communication skills and Confid

Self-Development

Team Work

Enjoy working with targets

Description du poste

Evlo is seeking a Customer Account Manager in the UK to handle the complete loan lifecycle, from initial contact and affordability checks to processing agreements and ongoing customer support. The role emphasizes excellent communication, attention to detail, and delivering positive outcomes for borrowers.

You will provide frontline service, build rapport with customers both on the phone and in person, and contribute to a high-performing team while aligning with company standards and targets.