Customer Account Manager — Growth, Training & Benefits

Evlo; Chatham; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Bonus scheme

Private healthcare

Life assurance

Excellent pension 3% employee to 8% (5

Job summary

Evlo, a market-leading consumer finance provider, is hiring a Customer Account Manager in the United Kingdom. You will handle loan enquiries, verify affordability, process agreements, and support customers through the loan lifecycle while delivering excellent service.

The role requires strong communication and rapport-building skills, both on the phone and in person, with a focus on customer outcomes. Evlo offers comprehensive training, a bonus scheme, private healthcare, a competitive pension,

Qualifications

• Strong communication skills and confidence
• Customer-focused approach
• Ability to develop and learn
• Team player
• Motivated by targets

Responsibilities

• Provide loans to customers and manage the end-to-end loan lifecycle
• Speak with customers at local branch to identify requirements and affordability
• Process loan agreements and ensure customer support throughout the lifecycle
• Build rapport on phone and face-to-face interactions with attention to detail

Job description

Evlo, a market-leading consumer finance provider, is hiring a Customer Account Manager in the United Kingdom. You will handle loan enquiries, verify affordability, process agreements, and support customers through the loan lifecycle while delivering excellent service.

The role requires strong communication and rapport-building skills, both on the phone and in person, with a focus on customer outcomes. Evlo offers comprehensive training, a bonus scheme, private healthcare, a competitive pension,