Litigation Administrative Assistant/Paralegal – Multi Track & Intermediate Track Team

Aviva plc; Leeds; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension up to 14%

25 days holiday + bank holidays

Private Medical Benefit

Matching Share Plan

Save As You Earn

Volunteering days

Cycle to work

Aviva product discounts

Job summary

Aviva plc in Leeds is seeking a Multi-Track Paralegal with a salary circa £28,000. The role focuses on supporting personal injury and litigation matters within the Serious Injury team, gathering evidence, coordinating activities, and keeping cases moving forward.

You will work closely with fee earners, clients, medical professionals and other legal teams, in a busy, supportive environment. The position offers a 50% hybrid working pattern, attractive benefits, and opportunities to develop legal

Qualifications

• Previous experience supporting or assessing Personal Injury claims or litigation matters is essential.
• Confident telephone and communication skills, with the ability to engage effectively with clients, medical professionals, insurers, and other stakeholders.
• Experience collating, organising, and reviewing documentation, with a strong attention to detail and accuracy.
• Proven administrative or assistant-level experience, gained within a legal, claims, or professional services environment.

Responsibilities

• Progress complex claims by gathering evidence and moving cases forward.
• Collaborate with fee earners, clients, medical professionals, and other teams to deliver outcomes.
• Manage multiple tasks in a fast-paced environment with strong organisational skills.

Skills

PI claims experience

Communication skills

Documentation handling

Administrative experience

Job description

Location: Leeds – 50% hybrid

Multi-Track Paralegal – Salary circa £28,000

This is a great job for someone who has experience supporting personal injury or litigation cases and enjoys helping people through challenging times. If you're organised, detail-focused and thrive in a busy environment, this could be the perfect next step in your legal career.

A bit about the job:

Our Serious Injury team supports clients following life-changing injuries, helping them navigate the legal process during difficult periods. As an RTA Paralegal, you'll play an important role in progressing complex claims by gathering evidence, coordinating key activities and keeping cases moving forward. You'll work closely with fee earners, clients, medical professionals and other legal teams to help deliver the best possible outcomes. No two days are the same, and you'll gain exposure to a wide range of serious injury matters. It's a rewarding opportunity to develop your legal expertise while making a real difference to people's lives.

Skills and experience we’re looking for:

• Previous experience supporting or assessing Personal Injury claims or litigation matters is essential.

• Confident telephone and communication skills, with the ability to engage effectively with clients, medical professionals, insurers, and other stakeholders.

• Experience collating, organising, and reviewing documentation, with a strong attention to detail and accuracy.

• Proven administrative or assistant-level experience, gained within a legal, claims, or professional services environment.

• Strong organisational skills with the ability to manage multiple tasks, prioritise workloads, and work effectively in a fast-paced environment.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Salary circa £28,000 (depending on location, skills, experience, and qualifications)

• Bonus opportunity: 6% of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here