Serious Injury - Paralegal (6426)

IRWIN MITCHELL; Leeds; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

25 days holidays

Pension schemes

Volunteering days

Wellbeing health membership

Job summary

Irwin Mitchell is seeking a Paralegal in Leeds within the Personal Injury team, offering hybrid working 3 days a week. You will support fee earners, handle client queries with empathy, and progress cases under supervision to meet department targets.

You will liaise with clients, medical professionals and external organisations, upholding high standards of care and professional conduct. A law degree is essential.

Qualifications

• Paralegal experience in Personal Injury/Serious Injury is desirable.
• Genuine interest in Serious Injury work.
• Law degree or equivalent.
• Strong interpersonal skills with empathy for clients.
• Confident communicator, both written and verbal.
• Ability to interact with clients and external organisations.
• Proactive, can-do attitude and willingness to learn.
• Team player with diligent task management.

Responsibilities

• Progress cases with a legal and rehabilitation focus, liaising with clients and attending meetings.
• Meet time and fee targets to support profitability.
• Attend team and practice meetings and contribute to objectives.
• Stay up to date with changes in relevant law and attend training.

Skills

Paralegal experience

Client communication

Empathy

Team player

Organizational skills

Proactive attitude

Education

Law degree

Job description

We’re a national law firm with a local reach. Our legal experts are here for you. Whether it’s personal or business, we understand that everyone’s situation is different. But we’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment.

We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.

We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information.

Your Role and What You'll Be Doing

Head, spinal cord and other serious injuries, such as those resulting in amputation, blindness and orthopaedic treatment, can be life changing. Serious injuries affect our clients in different ways such as their family life, employment opportunities, healthcare needs and everyday quality of life. These claims are by nature hugely traumatic and have to be handled with the utmost care and expertise. Our serious injury solicitors pride themselves on making a real difference and we can help clients to live their life as fully as possible after a serious injury. We have years of experience helping people claim compensation for serious injuries and have specialist teams across the UK.

This is a hybrid role, working 3 days per week in our Leeds office.

You’ll be joining Partner Sion Kingston and his team in the Leeds Personal Injury department.

Sion heads a successful team specialising in road traffic accident, workplace accident and public liability claims, who manage diverse caseloads involving a wide range of injury types and claim values. He also leads the firm's Personal Injury Professional Negligence team, advising clients on claims against solicitors and barristers arising from the negligent handling of personal injury and clinical negligence matters.

As a Paralegal you will play an integral role in the team, working together with qualified fee earners to provide legal support on a number of cases to deliver an outstanding client experience. You will be responsible for ensuring that client queries are dealt with quickly, efficiently and with empathy, taking appropriate actions. You will work independently under supervision and as part of a team to progress cases in accordance with the department’s procedures to meet agreed personal targets.

You’ll liaise regularly with a wide range of clients and medical professionals, in person, over the phone and in writing. Whether arranging meetings, seeking medical reports and chasing information, you’ll need to show a sensitive and professional approach at all times.

Your role will involve, but is not limited to:

• Assisting fee earners to progress cases both from a legal and rehabilitation perspective. As part of this you will liaise with clients, review documents, help with witness statements, attend client meetings, conferences and joint settlement meetings.
• Achieve time recording and fee income targets to ensure profitable working.
• Attend and contribute to team/practice area meetings and comply with directions/decisions made to ensure team objectives achieved.
• Keep up to date with changes in relevant law and practice and attend appropriate training events to ensure up to date legal knowledge and best practice.

About You

Essential:

• Demonstrable Paralegal experience (Personal Injury/Serious Injury experience would be desirable)
• A genuine interest in Serious Injury work.
• Holds a law degree
• Strong interpersonal skills, with the ability to show empathy and compassion when supporting clients through sensitive and often challenging circumstances.
• Confident communicator, both verbally and in writing, with the ability to handle telephone calls professionally and provide clear, courteous advice.
• The ability to interact with clients and external organisations
• A positive, proactive and can-do attitude, with a willingness to learn and take initiative.
• Ability to work effectively as part of a collaborative team, supporting colleagues and contributing to shared caseloads.
• Strong organisational skills with attention to detail and the ability to manage tasks in a timely and efficient manner.

Our Benefits - What We Can Offer You

• 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
• Generous and flexible pension schemes.
• Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
• Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.

We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!

Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.

Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.

Additional Information

As part of the Irwin Mitchell Group’s on-boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders.

We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties.

The employment screening process will fully comply with Data Protection and other applicable laws.

Irwin Mitchell LLP is an equal opportunity employer.