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A global supply chain solutions provider is searching for an Infrastructure Specialist to join their team in Stockport. The role involves providing day-to-day support to customers, overseeing project work, and resolving technical issues. Candidates should have at least 3 years of experience with Linux and excellent communication skills. This full-time position offers competitive compensation and benefits, including international travel opportunities.
The Job Description needs to include the below :
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Learn More Here : offer :We are looking for a candidate to join our very successful Infrastructure Managed Services Team responsible for Dematic Softwares Infrastructure Managed services customer base.
Ideally candidates will have worked in a mixed operating system environment and will have previously been involved in the full life cycle of infrastructure deployment projects including architecture sizing through to deployment and ongoing support. They will be comfortable maintaining and supporting virtualisation technologies and will have worked in a geographically dispersed environment that incorporates public and private cloud technologies.
Dematic software is a leading company in the delivery of innovative software led solutions across a multitude of different industries that themselves fall under different regulatory requirements- from nuclear and pharmaceutical industries through to standard eCommerce fulfilment solutions. Within our target markets we are seen as leaders in the UK and increasingly the globally.
As an Infrastructure Specialist you will be responsible for the day-to-day support of Dematic customers. The role will involve mainly project work but also providing support and acting upon and monitoring generated alerts throughout the lifecycle of Dematic customers sites.
You will need to combine a clear commitment to customer satisfaction with technical skills and the ability to troubleshoot and resolve issues that arise. You must have the ability to communicate directly with customers both by e-mail and telephone. Where issues arise that you cannot resolve you will then be responsible for escalations within the team to ensure the prompt and satisfactory resolution of customer support cases.
The position is office hours based in Stockport and will involve out of hours work and an oncall roster.
Qualified to a good degree level in any technical discipline (or to be able to show that you now possess these skills through extended experience)
A willingness to travel to visit customer sites
years
Have worked as a Systems Administrator / Engineer / DevOPS engineer and have a minimum of 3 years experience working with Linux.
Dematic Software is a software development group within the global organisation of Dematic.
Dematic designs builds and supports intelligent automated and non-automated solutions empowering and sustaining the future of commerce for its customers in manufacturing warehousing and distribution. With research and development engineering centres manufacturing facilities and service centres located in more than 35 countries the Dematic global network of over 11000 employees has helped achieve approximately 8000 worldwide customer installations for many of the worlds leading brands. Headquartered in Atlanta Dematic is a member of KION Group one of the worlds leading suppliers of industrial trucks and supply chain solutions.
Required Experience :
Unclear Seniority
Full-Time
years
1