Linen Porter - The Milner

Rbh Hospitality Management; York and North Yorkshire; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality management company in York seeks a dedicated Housekeeping team member to collect, distribute, and maintain linen across the hotel. The role requires strong organizational skills, attention to detail, and a positive attitude. You'll work closely with other departments to ensure a seamless guest experience. The company is known for its commitment to employee well-being and offers an extensive benefits package including discounted hotel rates, flexible working arrangements, and various social events.

Benefits

Discounted hotel room rates

Additional day off for your birthday

Enhanced leave policies

Course Sponsorship

F&B discount

Refer a Friend scheme

Flexible working arrangements

Life Insurance

Employee Assistance Programme

Social and wellness events

Free meals on duty

Qualifications

• A positive, can-do attitude towards creating a welcoming environment.
• Flexibility and willingness to assist in various tasks.
• Commitment to high cleanliness standards.

Responsibilities

• Collect and distribute clean linen to various areas.
• Remove and transport soiled linen to designated areas.
• Assist in maintaining linen stock for quality and availability.
• Support the Housekeeping team during peak periods.

Skills

Attention to detail

Strong communication skills

Team player

Ability to work efficiently during busy shifts

Job description

Collect, distribute and replenish clean linen to housekeeping floors, service areas and departments as required. Remove soiled linen and transport it safely to designated laundry areas. Assist with the organisation and rotation of linen stock to ensure availability and quality. Ensure linen cupboards and storage areas are kept clean, tidy and well organised. Follow correct manual handling procedures when lifting and transporting linen. Adhere to health & safety, COSHH and infection control procedures at all times. Support the Housekeeping team during peak periods, including weekends and holidays.

• Report any maintenance issues or missing items promptly to keep rooms in top shape.
• Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.
• Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.
• Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.

A keen eye for detail and a commitment to high cleanliness standards.

A positive, can-do attitude, with a passion for creating a welcoming environment. Strong communication skills to coordinate with other team members and respond to guest needs. The ability to work efficiently, staying organised and focused during busy shifts. A team player who's flexible and willing to help wherever needed to keep things running smoothly.

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.

The Milner York is a stylish and welcoming hotel in the heart of York, known for its warm hospitality, dedicated team, and unforgettable guest experiences. As part of a vibrant and passionate group, we pride ourselves on creating a workplace where everyone can grow, belong, and be proud to deliver the best-loved stay in the city.

You will have access to a benefits package we believe truly works for our people:

• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over 1000 per year
• And much much more!