Linen Porter

CPHIEX - Housekeeping; London Borough of Hillingdon; In loco; GBP 24.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free meals on duty

Uniform provided

Discounted employee discounts at Arora

Food and beverage discounts

Christmas gifts and employee parties

Cycle to work scheme

Merlin Entertainments discounts

Taste Card

Life assurance

Employee assistance programme

Arora star employee recognition

Long service recognition

Descrizione del lavoro

Holiday Inn Express and Crowne Plaza Terminal 4, part of the Arora Group, are seeking a Linen Porter to support our housekeeping team at Heathrow. You will remove linen, replace with fresh items, engage with guests, and help maintain the highest comfort and cleanliness standards across our brand hotels.

Join a friendly team with opportunities for development, employee benefits, and a values-driven culture that recognises hard work and attention to detail.

Competenze

• Strong customer service mindset and willingness to assist guests.
• Excellent attention to detail and ability to stay calm under pressure.
• Able to work well in a team and support colleagues.
• Approachable, positive, and proactive in daily tasks.

Mansioni

• Linen porters remove linen and waste and replace with fresh items.
• Engage with guests to promote loyalty and ensure comfort.
• Maintain high standards of cleanliness and guest experience across bedrooms.

Conoscenze

Service orientation

Attention to detail

Team player

Positive attitude

Descrizione del lavoro

Salary – £26,520

Holiday – 28 days holiday, enhanced after 5 years of service.

But there's more...

• Free meals on duty.

• Uniform offered and dry cleaned.

• Discounted employee friends & family rates at Arora Hotels.

• Food and beverage discounts.

• Christmas gifts and employee parties.

• Introduce a friend scheme.

• Cycle 2 work scheme.

• UK attraction discounts @ Merlin Entertainments.

• Taste card.

• Life assurance scheme.

• Wage stream.

• Employee assistance programme.

• Arora star employee recognition.

• Long service recognition award.

About us...

Holiday Inn Express and Crowne Plaza Terminal 4 is a dual brand hotel connected to terminal 4 via a covered walkway. It is directly connected to the underground, mainline and Elizabeth line. One side is the Holiday Inn London Heathrow Express featuring 457 bedrooms, an express bar and café, offering all-day dining with simple, honest food, and a lively bar. The other side is the upscale Crowne Plaza London- Heathrow Hotel with 304 elegant bedrooms, 13 suites and 4 high-tech meeting rooms. The hotel boasts a variety of exciting food and beverage outlets, including a Club Lounge and offers a 24-hour fitness studio. It has ample parking for both guests and employees.

A bit about what you will do...

Linen Porters in our team are an integral part of our housekee ping team, ensuring that our guest bedrooms are kept to the highest standards.

• Working seamlessly and methodically to remove linen and waste items from guest bedrooms and replace them with fresh items.

• Engage with guests to promote guest loyalty.

• Ensure guests experience our well-known high levels of comfort and quality.

More about you...

• Providing high quality service comes naturally to you.

• Strong attention to detail and calm under pressure.

• You value being part of a team and supporting your colleagues.

• Most of all, you will have an approachable, positive, and proactive manner.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are excitingopportunities for career progression and development across our properties and brands.