Linen Porter - T4HOL- Housekeeping

Holiday Inn Express/Crowne Plaza T4 - Arora Group; Hounslow; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided and dry cleaned

Friends & family rates at Arora Hotels

Food and beverage discounts

Christmas gifts and employee parties

Cycle to work scheme

Life assurance

Employee assistance programme

Job summary

Holiday Inn Express and Crowne Plaza Terminal 4, part of the Arora Group, is looking for a Linen Porter. You will help keep guest bedrooms pristine and support the housekeeping team in delivering high standards of comfort.

You will remove linen and waste, replace with fresh items, and engage with guests to promote loyalty. The role offers 28 days holiday and staff benefits like meals on duty and uniform cleaning.

Qualifications

• Providing high quality service comes naturally to you.
• Strong attention to detail and calm under pressure.
• You value being part of a team and supporting your colleagues.
• Most of all, you will have an approachable, positive, and proactive manner.

Responsibilities

• Remove linen and waste items from guest bedrooms and replace them with fresh items.
• Engage with guests to promote guest loyalty.
• Ensure guests experience our well-known high levels of comfort and quality.

Skills

Customer service mindset

Attention to detail

Team player

Positive attitude

Job description

Salary – £26,520Holiday – 28 days holiday, enhanced after 5 years of service.But there’s more...Free meals on duty.Uniform offered and dry cleaned.Discounted employee friends & family rates at Arora Hotels.Food and beverage discounts.Christmas gifts and employee parties.Introduce a friend scheme.Cycle 2 work scheme.UK attraction discounts @ Merlin Entertainments.Taste card.Life assurance scheme.Wage stream.Employee assistance programme.Arora star employee recognition.Long service recognition award.

About us...

Holiday Inn Express and Crowne Plaza Terminal 4 is a dual brand hotel connected to terminal 4 via a covered walkway. It is directly connected to the underground, mainline and Elizabeth line. One side is the Holiday Inn London Heathrow Express featuring 457 bedrooms, an express bar and café, offering all-day dining with simple, honest food, and a lively bar. The other side is the upscale Crowne Plaza London- Heathrow Hotel with 304 elegant bedrooms, 13 suites and 4 high-tech meeting rooms. The hotel boasts a variety of exciting food and beverage outlets, including a Club Lounge and offers a 24-hour fitness studio. It has ample parking for both guests and employees.

A bit about what you will do...

Linen Porters in our team are an integral part of our housekeeping team, ensuring that our guest bedrooms are kept to the highest standards.Working seamlessly and methodically to remove linen and waste items from guest bedrooms and replace them with fresh items.Engage with guests to promote guest loyalty.Ensure guests experience our well-known high levels of comfort and quality.

More about you...

• Providing high quality service comes naturally to you.
• Strong attention to detail and calm under pressure.
• You value being part of a team and supporting your colleagues.
• Most of all, you will have an approachable, positive, and proactive manner.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are excitingopportunities for career progression and development across our properties and brands.