Linen Porter

InterContinental London - The O2 - Housekeeping; Greater London; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Free meals on duty

Uniform offered and dry cleaned

Discounted employee friends & family"

Food and beverage discounts

Christmas gifts and employee parties

Introduce a friend scheme

Cycle 2 work scheme

UK attraction discounts @ Merlin Enter

Taste card

Life assurance scheme

Wage stream

Employee assistance programme

Arora star employee recognition

Long service recognition award

Job summary

InterContinental London O2 is seeking a dedicated Linen Porter to join our housekeeping team at Greenwich Peninsula. You will help maintain pristine bedrooms, assist with linen logistics, and ensure guests enjoy a consistently memorable stay in a five‑star environment.

Duties include removing linen and waste, replacing with fresh items, engaging with guests to promote loyalty, and supporting colleagues to uphold our renowned levels of comfort, cleanliness and service excellence every day.

Qualifications

• Hospitality experience preferred.
• Flexible shift availability.

Responsibilities

• Remove linen and waste from guest bedrooms and replace with fresh items.
• Engage with guests to promote guest loyalty.
• Ensure guests experience high levels of comfort and quality.

Skills

Guest service

Attention to detail

Teamwork

Proactive attitude

Job description

Salary – £28,080 plus tronc

Holiday – 28 days holiday, enhanced after 5 years of service.

But there's more...

• Free meals on duty.
• Uniform offered and dry cleaned.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties
• Introduce a friend scheme
• Cycle 2 work scheme.
• UK attraction discounts @ Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream.
• Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.

About us...

Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Ca nary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom.

A bit about what you will do...

Linen Porters in our team go above and beyond keeping guests’ bedrooms to a high standard and ensure they have a memorable experience.

• Working seamlessly and methodically to remove linen and waste items from guest bedrooms and replace them with fresh items.
• Engage with guests to promote guest loyalty.
• Ensure guests experience our well-known high levels of comfort and quality.

More about you...

• Providing high quality service comes naturally to you.
• Strong attention to detail.
• You value being part of a team and supporting your colleagues.
• Most of all, you will have an approachable, positive, and proactive manner.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.