Linen porter

Leonardo Hotels; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hotel chain in Greater London is seeking a Linen Porter to support the Housekeeping department. In this busy role, you will assist with guests' requests and ensure linings are adequately stocked while working alongside a vibrant team. The ideal candidate will communicate well and help maintain a tidy linen environment. Join us for a rewarding career with training programs and great employee benefits including special room rates across Europe.

Benefits

Special rates on hotel rooms across the UK & Europe

Company-wide recognition scheme

Talent referral scheme

Wellbeing Calendar

Ongoing job-related training programmes

Qualifications

• Strong communication skills to assist guests effectively.
• Ability to work collaboratively within the housekeeping team.
• Attention to detail in maintaining linen rooms.

Responsibilities

• Assist with guests' requests to ensure memorable stays.
• Communicate and collaborate with Housekeeping Supervisors.
• Ensure linen chutes and stores are tidy and fit for use.

Job description

The Linen Porter will support the smooth running and objectives of the Housekeeping department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.

As a Linen Porter, you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support the Head Housekeeper and keep things running like clockwork. Take a deep breath because you'll be stepping into a busy role! You'll be making sure that linen is fully stocked and distributed among the departments and working as part of a vibrant team to exceed our guests' expectations.

Responsibilities

• Assisting with guests' requests: you'll make every stay memorable by supporting with VIP rooms, baby cots, etc.
• Communicating and collaborating with the Housekeeping Supervisors
• Ensuring linen chutes and linen stores are tidy and fit for use

Benefits

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job-related training programmes with clear paths for progression

We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why join us?

We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you're part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!