Lifecycle Services Spare Parts Coordinator

National Oilwell Varco; Aberdeen City; Presencial; GBP 26.000 - 38.000; Jornada completa

Descripción de la vacante

National Oilwell Varco is seeking a proactive administrator to support spare parts sales and order processing from our Aberdeen operations. You will provide accurate quotations, follow up opportunities, and coordinate orders with procurement and project teams to meet delivery deadlines.

You will maintain ERP/CRM records, monitor performance, and assist with invoicing and timely payments, helping to improve procedures and increase customer satisfaction across the department.

Responsabilidades

• Provide accurate, timely quotations and follow up opportunities to maximise spare parts sales.
• Process and coordinate customer orders efficiently, working with procurement and project teams to meet delivery deadlines.
• Maintain clear communication with customers, responding promptly to enquiries and advising of any delays.
• Keep ERP and CRM records accurate and up to date, ensuring reliable order tracking and reporting.
• Monitor sales performance and identify opportunities to improve revenue and customer satisfaction.
• Support timely invoicing and follow up customer payments with the finance team.
• Improve spare parts procedures to reduce delays, minimise errors and strengthen departmental efficiency.

Descripción del empleo

• Provide accurate, timely quotations and follow up opportunities to maximise spare parts sales.
• Process and coordinate customer orders efficiently, working with procurement and project teams to meet delivery deadlines.
• Maintain clear communication with customers, responding promptly to enquiries and advising of any delays.
• Keep ERP and CRM records accurate and up to date, ensuring reliable order tracking and reporting.
• Monitor sales performance and identify opportunities to improve revenue and customer satisfaction.
• Support timely invoicing and follow up customer payments with the finance team.
• Improve spare parts procedures to reduce delays, minimise errors and strengthen departmental efficiency.