Parts Coordinator

Rubicon Recruitment Agency; Poole; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

Private medical insurance

Life insurance

Wellbeing programme

Cycle to work

Free parking

Development opportunities

Job summary

Rubicon Recruitment Agency? Actually, an engineering business in Poole is recruiting a Parts Co-ordinator to join its services team on a hybrid basis.

You will be the trusted contact for customers to ensure parts are delivered on time and to the right place, building strong global relationships with a supportive team. The role involves handling spare parts enquiries, orders, quotations, pricing coordination with sales, and maintaining data accuracy with internal teams and suppliers.

Qualifications

• Background in customer service, order processing, sales support or parts coordination.
• Experience handling customer quotations and orders.
• Strong organisational skills and a real eye for detail.
• Good working knowledge of Microsoft Office; SAP experience an advantage.

Responsibilities

• Managing spare parts enquiries, quotations, orders and deliveries from start to finish.
• Keeping customers regularly updated on order status and delivery schedules.
• Working with sales colleagues on pricing, quotations and commercial terms.
• Coordinating with internal departments and suppliers so that orders are fulfilled accurately.
• Maintaining customer master data and handling instructions with care.
• Helping to resolve order discrepancies in a calm, professional way.

Skills

Customer service

Order processing

Sales support

Parts coordination

Microsoft Office

SAP experience

Supply chain

Attention to detail

Education

Degree

Tools

SAP

Job description

Delivering exceptional customer service to industries across the world, a dynamic and innovative engineering business is looking to recruit a Parts Co-ordinator to join its services team in Poole on a hybrid basis.
As a Parts Co-ordinator, you'll be the trusted point of contact for customers who rely on you to get the right parts to the right place, on time.
You'll build lasting relationships with colleagues and customers around the world, with the support of a close-knit team behind you.

As a Parts Co-ordinator, you will benefit from:

• Hybrid working, with a mix of home and office-based days
• Private medical insurance and life insurance
• A health and wellbeing programme
• Cycle to work scheme
• Free on-site parking
• A supportive, inclusive environment where your development is genuinely encouraged

As a Parts Co-ordinator, your responsibilities will include:

• Managing spare parts enquiries, quotations, orders and deliveries from start to finish
• Keeping customers regularly updated on order status and delivery schedules
• Working with sales colleagues on pricing, quotations and commercial terms
• Coordinating with internal departments and suppliers so that orders are fulfilled accurately
• Maintaining customer master data and handling instructions with care
• Helping to resolve order discrepancies in a calm, professional way

As a Parts Co-ordinator, your experience will include:

• A background in customer service, order processing, sales support or parts coordination
• Experience handling customer quotations and orders
• Strong organisational skills and a real eye for detail
• Good working knowledge of Microsoft Office, with SAP experience an advantage
• Experience in a spare parts, engineering, manufacturing, marine or industrial environment would be a bonus, as would a degree or 2 to 3 years in supply chain management

If you're looking for a steady, people-focused role where your reliability makes a real difference to customers worldwide, this could be the perfect next step.

While Rubicon uses AI to help speed up processes across the business, every application is reviewed by a human to ensure the right decision is made.