Library Experience and Digital Support Specialist

WORCESTERSHIRE COUNTY COUNCIL

Worcester

On-site

GBP 21,000 - 26,000

Full time

4 days ago
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Job summary

Worcestershire County Council Library Service is seeking a Customer Advisor to join the integrated public and University Library. The role is diverse, including digital one-to-one support, leading events such as songs and storytelling for children, and online activity groups for adults.

You will deliver excellent customer service in a fast-paced library environment and help customers access resources and services.

Responsibilities

  • Provide digital one-to-one support to customers
  • Lead events and activities such as songs or storytelling for children
  • Run online activity groups for adults
  • Deliver excellent customer service in a fast-paced environment

Job description

Worcestershire County Council Library Service is seeking a Customer Advisor to join the integrated public and University Library. The role is diverse, including digital one-to-one support, leading events such as songs and storytelling for children, and online activity groups for adults.

You will deliver excellent customer service in a fast-paced library environment and help customers access resources and services.

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