Library Assistant - Portstewart

The Recruitment Co; Portstewart; On-site; GBP 12,000 - 17,000; Part time

Job summary

The Recruitment Co is recruiting a Library Assistant for Portstewart Library. You will help library users, deliver friendly customer service, and support a range of admin and ICT tasks.

Responsibilities include assisting users with ICT equipment and digital services, supporting events for children and older people, handling transactions, maintaining records, and promoting library services to the local community.

Qualifications

• GCSEs (5 including English and Maths).
• 1 year's experience in a face-to-face customer service role.

Responsibilities

• Providing a welcoming and professional service to library customers.
• Assisting library users with ICT equipment and digital services.
• Supporting library activities and events, including those involving children and older people.
• Processing library transactions and maintaining accurate records.
• Assisting with the day-to-day operation of the library.
• Promoting library services and resources to the local community.

Skills

Customer service

ICT support

Face-to-face communication

Education

GCSEs including English and Maths

Job description

• Monday: 10:00am - 1:00pm & 2:00pm - 5:00pm (6 hours)
• Wednesday: 10:00am - 1:00pm & 2:00pm - 5:00pm (6 hours)
• Thursday: 2:00pm - 8:00pm (30-minute unpaid break) (5.5 hours)

Total: 17.5 hours

Week 2

• Monday: 10:00am - 1:00pm & 2:00pm - 5:00pm (6 hours)
• Tuesday: 10:00am - 1:00pm & 2:00pm - 5:00pm (6 hours)
• Friday: 10:00am - 1:00pm & 2:00pm - 5:00pm (6 hours)
• Saturday: 10:00am - 1:00pm & 2:00pm - 4:00pm (5 hours)

Total: 23 hours

About the Role

An exciting opportunity has arisen for a Library Assistant to join the team at Portstewart Library. This customer-focused role involves supporting library users, delivering excellent customer service, and assisting with a range of administrative and ICT-based tasks.

Key Responsibilities

• Providing a welcoming and professional service to library customers
• Assisting library users with ICT equipment and digital services
• Supporting library activities and events, including those involving children and older people
• Processing library transactions and maintaining accurate records
• Assisting with the day-to-day operation of the library
• Promoting library services and resources to the local community
• Minimum of

5 GCSEs (or equivalent qualifications), including English and Maths.

• At least

1 year's experience in a face-to-face customer service role.