Mobile Library Manager - Enniskillen

The Recruitment Co; Enniskillen; On-site; GBP 17,000 - 23,000; Part time

Job summary

Libraries NI is seeking a Mobile Library Manager to be based at Enniskillen Library. The role involves delivering library services to communities, schools and service points, and ensuring the mobile library vehicle is operated safely and in compliance with regulations.

You will provide high-quality customer service, promote library resources and assist users with ICT and digital services, while working 21.25 hours per week on a Thursday-Saturday schedule.

Qualifications

• 2 years' customer-facing experience within the last 7 years
• 3 years' customer-facing experience within the last 9 years
• C1 driving licence
• 1 year's experience promoting and delivering customer services to a diverse range of people, including children and older people, in a face-to-face environment.
• Experience using ICT systems and applications within an information or learning environment.

Responsibilities

• Deliver library services to communities, schools and other service points.
• Provide excellent customer service and support to library users.
• Promote library resources, services and activities.
• Assist customers with ICT and digital services.
• Drive and maintain the mobile library vehicle in accordance with relevant legislation and procedures.
• Complete vehicle checks, records and associated documentation.
• Support the development and delivery of library services to meet local community needs.
• Work collaboratively with library colleagues and other service teams.

Job description

Mobile Library Manager - Enniskillen Library

Hours: 21.25 hours per week

Pay:

Working Hours

Thursday to Saturday: 9:15am - 16:30pm (30-minute unpaid lunch break)

About the Role

An exciting opportunity has arisen for a Mobile Library Manager to join Libraries NI, based at Enniskillen Library. This rewarding role involves delivering library services directly to communities, schools and service points, helping customers access learning, information, leisure and cultural resources.

The successful candidate will be responsible for operating and maintaining the mobile library vehicle, ensuring compliance with all legislative and record-keeping requirements, while providing a high standard of customer service to people of all ages and backgrounds.

Key Responsibilities

• Deliver library services to communities, schools and other service points.


• Provide excellent customer service and support to library users.


• Promote library resources, services and activities.


• Assist customers with ICT and digital services.


• Drive and maintain the mobile library vehicle in accordance with relevant legislation and procedures.


• Complete vehicle checks, records and associated documentation.


• Support the development and delivery of library services to meet local community needs.


• Work collaboratively with library colleagues and other service teams.


• Minimum of

2 years' customer-facing experience within the last 7 years, OR

3 years' customer-facing experience within the last 9 years.

• A current

C1 driving licence permitting the driving of vehicles up to 7.5 tonnes.

• At least

1 year's experience promoting and delivering customer services to a diverse range of people, including children and older people, in a face-to-face environment.

• Experience using ICT systems and applications within an information or learning environment.