Library Assistant - Cloughfern

The Recruitment Co; Newtownabbey; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Recruitment Co is seeking a Library Assistant for Cloughfern Library to deliver a welcoming service, assist users with ICT and contribute to administrative tasks. You will help run library activities and promote services to the local community, working to maintain accurate records and a smooth daily operation.

The role involves assisting with events for children and older people and supporting users with digital services, ensuring a friendly, efficient customer experience at all times.

Qualifications

• Minimum of GCSEs including English and Maths.
• At least 1 year of experience in a face-to-face customer service role.

Responsibilities

• Providing a welcoming and professional service to library customers
• Assisting library users with ICT equipment and digital services
• Supporting library activities and events, including those involving children and older people
• Processing library transactions and maintaining accurate records
• Assisting with the day-to-day operation of the library
• Promoting library services and resources to the local community

Skills

Customer service

Education

GCSEs (incl. English & Maths)

Job description

An exciting opportunity has arisen for a Library Assistant to join the team at Cloughfern Library. This customer-focused role involves supporting library users, delivering excellent customer service, and assisting with a range of administrative and ICT-based tasks.

Key Responsibilities

• Providing a welcoming and professional service to library customers
• Assisting library users with ICT equipment and digital services
• Supporting library activities and events, including those involving children and older people
• Processing library transactions and maintaining accurate records
• Assisting with the day-to-day operation of the library
• Promoting library services and resources to the local community
• Minimum of

5 GCSEs (or equivalent qualifications), including English and Maths.

• At least

1 year's experience in a face-to-face customer service role.