Library Assistant - Dungannon

The Recruitment Co; Dungannon; On-site; GBP 17,000 - 21,000; Full time

Job summary

Dungannon Library is seeking a Library Assistant to deliver friendly customer service, assist with ICT equipment and digital services, and support a range of library activities and events for all ages.

You will handle library transactions, maintain accurate records, and contribute to day-to-day operations while promoting services to the local community.

Qualifications

• 5 GCSEs (or equivalent qualifications) including English and Maths.
• 1 year's experience in a face-to-face customer service role.

Responsibilities

• Providing a welcoming and professional service to library customers.
• Assisting library users with ICT equipment and digital services.
• Supporting library activities and events, including those involving children and older people.
• Processing library transactions and maintaining accurate records.
• Assisting with the day-to-day operation of the library.
• Promoting library services and resources to the local community.

Skills

Customer service

ICT support

Administrative tasks

Education

5 GCSEs (incl English & Maths)

Tools

ICT equipment

Job description

An exciting opportunity has arisen for a Library Assistant to join the team at Dungannon Library. This customer-focused role involves supporting library users, delivering excellent customer service, and assisting with a range of administrative and ICT-based tasks.

Key Responsibilities

• Providing a welcoming and professional service to library customers
• Assisting library users with ICT equipment and digital services
• Supporting library activities and events, including those involving children and older people
• Processing library transactions and maintaining accurate records
• Assisting with the day-to-day operation of the library
• Promoting library services and resources to the local community
• Minimum of

5 GCSEs (or equivalent qualifications), including English and Maths.

• At least

1 year's experience in a face-to-face customer service role.