Library Customer Service Assistant - Events & IT Support

Libraries Unlimited; Shaldon; On-site; GBP 6,000 - 8,000; Part time

Job summary

Libraries Unlimited is seeking a Customer Service Assistant for Teignmouth Library on a fixed term contract until 14 September 2027. The role covers 9.75 hours per week, with a pattern across two weeks (Tuesdays and Saturdays) at Teignmouth Library.

You will deliver a friendly, proactive frontline service, handle customer queries, provide IT assistance, support fundraising and promote all library services. A love of reading and enthusiasm for people of all ages are essential.

Qualifications

• Exceptional customer service is essential.
• Good digital skills are required.
• Love of reading and a passion for libraries.
• Enjoy interacting with people of all ages.

Responsibilities

• Deliver frontline library service.
• Assist customers with queries.
• Provide IT assistance to users.
• Plan and run activities.
• Support fundraising efforts.
• Promote all library services.

Skills

Customer service

Digital skills

Event planning

Fundraising

IT assistance

Job description

Libraries Unlimited is seeking a Customer Service Assistant for Teignmouth Library on a fixed term contract until 14 September 2027. The role covers 9.75 hours per week, with a pattern across two weeks (Tuesdays and Saturdays) at Teignmouth Library.

You will deliver a friendly, proactive frontline service, handle customer queries, provide IT assistance, support fundraising and promote all library services. A love of reading and enthusiasm for people of all ages are essential.