Library & Customer Services Advisor

London Borough of Sutton; Carshalton; Presencial; GBP 30.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual leave 26-32 days

Bank holidays

Flexible Working

Learning & development

Local Government Pension Scheme

Cycle to work

Season ticket loans

Discounts at local shops

Descripción de la vacante

The London Borough of Sutton is seeking a dedicated library assistant to verify records, assist customers with council services, and operate the library ICT system. You will guide users in IT tasks and support daily library operations and events, contributing to an inclusive, friendly service.

We value adaptability and teamwork as you engage a diverse user base while upholding high customer care standards.

Formación

• Check and validate records using a range of databases and systems.
• Provide information on the availability of Council services.
• Operate the library management ICT system after training.
• Help customers use IT equipment and software, including scanners and printers.
• Deliver day-to-day library services and assist with events.

Responsabilidades

• Check and validate records using databases and systems to ensure accuracy.
• Provide information to customers about Council services and procedures.
• Operate the library management ICT system and support customers with IT needs.
• Support customers in using IT equipment and software, such as scanners, printers, and apps.

Descripción del empleo

The London Borough of Sutton is seeking a dedicated library assistant to verify records, assist customers with council services, and operate the library ICT system. You will guide users in IT tasks and support daily library operations and events, contributing to an inclusive, friendly service.

We value adaptability and teamwork as you engage a diverse user base while upholding high customer care standards.