Library Assistant

Kirklees Metropolitan Council; Northallerton; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Local government pension scheme

Salary sacrifice schemes

Employee discounts

Travel loans

Health Assured

Job summary

North Yorkshire Council is seeking a proactive Co-ordinator to help deliver library and information services and a programme of activities at Northallerton Library. You will work with staff, volunteers and partners to provide excellent customer service, support digital access, and promote reading in the community.

The role requires weekend/evening availability (Wednesday, alternate Fridays, alternate Saturday mornings) and ends in June 2027.

Qualifications

• Literacy and numeracy at Level 2 or equivalent.
• High level of digital literacy with social media confidence.
• Excellent customer service and communication throughout the service.

Responsibilities

• Deliver high-quality library and information services and activities.
• Promote the Library Service to the community and work with partner organisations.
• Provide excellent customer service face-to-face and digitally, assisting customers to find resources.

Skills

Customer service

Teamwork

Digital literacy

Social media

Communication

Education

Literacy and numeracy Level 2

Job description

Are you dynamic, an excellent team player, customer focussed with a passion for working with people,an interest in books and communities, and are you tech savvy?

You should have new and exciting ideas and be able to work with a team of staff and volunteers to deliver high-quality library and information services and a programme of activities and events. You will need to provide excellent customer service both face to face and digitally, supporting customers to find resources and access our digital services. You will help to promote the Library Service to the wider community and work with a range of partner organisations, including our much-valued volunteers.

You will be passionate about books and reading, have excellent customer and communication skills, the ability to work with a range of partners including volunteers, the ability to deliver a customer focussed service, and have literacy and numeracy qualifications equivalent to Level 2 as well as a high level of digital literacy, including confidence with social media.

Based at Northallerton Library, you will need to be available for some weekends and evenings as per the needs of the service [currently Wednesday, alternate Fridays and alternate Saturday mornings). The anticipated end date of the fixed term is the end of June 2027.

What can we offer you?

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.

These include:

• a local government pension scheme
• salary sacrifice schemes
• employee discount benefits including shopping, supermarkets, gym discounts and more!
• travel loans
• Health Assured – confidential help and support for your wellbeing

Key Documents

Job Description

Total Rewards Brochure

Key Dates

Closing Date: 25th October 2026

Company: North Yorkshire Council

Salary: £13.28 – £13.92 per hour

Location: Northallerton, North Yorkshire

Sector: Leisure and Culture

Job Role: Co-ordinator