Lettings Negotiator (Multiple Locations)

The Recruitment Experts, incorporated; Southampton; On-site; GBP 20,000 - 30,000; Full time

Job summary

The Recruitment Experts in the United Kingdom is seeking a Lettings Negotiator to support tenants in finding homes and landlords in securing reliable tenants. You will handle inquiries, conduct viewings, negotiate offers and coordinate with the admin team to ensure a smooth tenancy process.

Ideal candidates will have lettings experience, strong communication and negotiation skills, and the ability to work independently while contributing to team goals.

Qualifications

• Experience in residential lettings is preferred.
• Excellent communication and customer service skills.
• Strong negotiation skills with a results-focused mindset.
• Good organisation and consistency in follow-up.

Responsibilities

• Register applicants and understand their requirements, budget and moving timescale.
• Match applicants with suitable properties and arrange viewings.
• Conduct viewings and provide feedback to landlords.
• Follow up enquiries and viewings to generate offers.
• Negotiate rental offers and communicate agreed terms accurately.
• Build relationships with landlords and maintain regular communication.
• Support referencing, tenancy paperwork and move-ins with the administration team.

Skills

Communication

Customer Service

Negotiation

Organisation

Teamwork

Job description

Lettings Negotiator

Southampton & surrounding areas

We are recruiting motivated Lettings Negotiators on behalf of an established independent estate agency with a strong focus on local knowledge and personal service.

Our client is open to considering candidates across its locations, allowing you to discuss the most suitable office for your experience and commute.

The role

You will help tenants find suitable homes and support landlords in securing the right tenants for their properties. From handling enquiries and conducting viewings to negotiating offers and coordinating with the administration team, you will combine proactive sales activity with excellent customer service.

Your responsibilities will include:

• Registering applicants and understanding their requirements, budget and moving timescale.
• Matching applicants with suitable properties and arranging viewings.
• Conducting viewings and providing prompt feedback to landlords.
• Following up enquiries and viewings to generate offers.
• Negotiating rental offers and communicating agreed terms accurately.
• Generating valuation opportunities through prospecting, referrals and existing contacts.
• Building relationships with landlords and maintaining regular communication.
• Working with the administration team to support referencing, tenancy paperwork and move-ins.
• Keeping property records and CRM activity accurate and up to date.
• Developing your local rental market knowledge and working towards agreed targets.

About you

You will ideally have previous experience in residential lettings, with the confidence to build relationships and convert enquiries into agreed lets.

We are looking for someone with:

• Excellent communication and customer service skills.
• A proactive approach to winning business and generating opportunities.
• Strong negotiation skills and a results-focused mindset.
• Good organisation and consistent follow-up habits.
• A professional, approachable manner.
• An understanding of the lettings process and relevant compliance requirements.
• The ability to work independently and contribute to a team.

The opportunity

Join an independent agency where honest advice and personal service are central to the business. You will have the opportunity to contribute to branch performance, develop your lettings experience and build lasting relationships with landlords and tenants.