Lettings Negotiator (Multiple Locations)

The Recruitment Experts, incorporated; Eastbourne; On-site; GBP 21,000 - 27,000; Full time

Job summary

The Recruitment Experts, incorporated is seeking a Lettings Negotiator to cover Brighton and surrounding areas. You will help tenants find homes and support landlords in securing reliable tenants with proactive service.

Handle enquiries, arrange viewings, negotiate offers, maintain CRM records, and develop local market knowledge toward targets while delivering excellent customer service and a professional standard.

Qualifications

• You will ideally have prior residential lettings experience.
• You should demonstrate strong communication and customer service.
• You will need good negotiation and follow-up habits.
• You should understand compliance requirements in lettings.

Responsibilities

• Register applicants and understand requirements, budget, and move timescale.
• Match applicants with properties and arrange viewings.
• Conduct viewings and provide landlord feedback.
• Follow up enquiries to generate offers.
• Negotiate rental offers and communicate terms accurately.
• Generate valuation opportunities via referrals and contacts.
• Build relationships with landlords and maintain communication.
• Support tenancy referencing and paperwork with admin team.
• Keep CRM records accurate and up to date.
• Grow local market knowledge and work toward targets.

Skills

Communication

Negotiation

Proactive sales

Organisation

Professional demeanor

lettings process knowledge

Independence & teamwork

Job description

Lettings Negotiator

Brighton & surrounding areas

We are recruiting motivated Lettings Negotiators on behalf of an established independent estate agency with a strong focus on local knowledge and personal service.

Our client is open to considering candidates across its locations, allowing you to discuss the most suitable office for your experience and commute.

The role

You will help tenants find suitable homes and support landlords in securing the right tenants for their properties. From handling enquiries and conducting viewings to negotiating offers and coordinating with the administration team, you will combine proactive sales activity with excellent customer service.

Your responsibilities will include:

• Registering applicants and understanding their requirements, budget and moving timescale.
• Matching applicants with suitable properties and arranging viewings.
• Conducting viewings and providing prompt feedback to landlords.
• Following up enquiries and viewings to generate offers.
• Negotiating rental offers and communicating agreed terms accurately.
• Generating valuation opportunities through prospecting, referrals and existing contacts.
• Building relationships with landlords and maintaining regular communication.
• Working with the administration team to support referencing, tenancy paperwork and move-ins.
• Keeping property records and CRM activity accurate and up to date.
• Developing your local rental market knowledge and working towards agreed targets.

About you

You will ideally have previous experience in residential lettings, with the confidence to build relationships and convert enquiries into agreed lets.

We are looking for someone with:

• Excellent communication and customer service skills.
• A proactive approach to winning business and generating opportunities.
• Strong negotiation skills and a results-focused mindset.
• Good organisation and consistent follow-up habits.
• A professional, approachable manner.
• An understanding of the lettings process and relevant compliance requirements.
• The ability to work independently and contribute to a team.

The opportunity

Join an independent agency where honest advice and personal service are central to the business. You will have the opportunity to contribute to branch performance, develop your lettings experience and build lasting relationships with landlords and tenants.