Lettings Negotiator

GCB Recruitment; Chelmsford; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Car allowance

Bonuses

Training & career progression

Birthday day off

Company pension scheme

Company events

Employee referral programme

Job summary

GCB Recruitment is seeking a Multi-Branch Lettings Negotiator to support a network of lettings offices. You will liaise with prospective tenants, develop knowledge of the property portfolio, and match applicants to rentals while coordinating viewings and maintaining strong landlord/tenant relationships.

The role focuses on delivering excellent customer service face-to-face and over the phone, with full training and progression opportunities in a busy property group.

Qualifications

• Experience in residential lettings is essential.
• Strong communication and interpersonal skills are required.
• Organised, proactive and target-driven with a customer-focused mindset.

Responsibilities

• Support a network of lettings offices across multiple branches.
• Engage with prospective tenants to understand requirements.
• Show properties and coordinate viewings.
• Match applicants with suitable rentals and negotiate terms.
• Maintain records and liaise with landlords and tenants.

Skills

Residential lettings

Communication skills

Interpersonal skills

Organisational skills

Customer service

Tools

Microsoft Office

Job description

| Multi-Branch Lettings Negotiator | £27,000+ Basic | Car Allowance + Bonuses | Training & Career Progression |

Experienced in residential lettings and looking to develop your career within the property industry?

We're recruiting for a Multi-Branch Lettings Negotiator to support a network of lettings offices within a well-established and highly regarded property business.

This is an excellent opportunity for a motivated, customer-focused property professional who enjoys variety, building relationships, and working across different teams. Full training and ongoing development will be provided to help you succeed and progress within the business.

The Role

As a Multi-Branch Lettings Negotiator, you will:

• Provide support and cover across a network of lettings offices
• Liaise with prospective tenants to understand their requirements
• Develop a strong understanding of the available property portfolio
• Match applicants with suitable rental properties
• Coordinate and conduct property viewings
• Build and maintain positive relationships with landlords and tenants
• Negotiate tenancy terms between landlords and prospective tenants
• Carry out periodic property inspections
• Ensure properties are being maintained appropriately by tenants
• Deliver excellent customer service face-to-face and over the telephone
• Maintain accurate records and update internal systems

Multi-Branch Lettings Negotiator Requirements

• Previous residential lettings experience (essential)
• Confident and professional when dealing with customers
• Excellent communication and interpersonal skills
• Positive, enthusiastic, and proactive approach
• Competitive, motivated, and target-driven mindset
• Strong organisational skills and attention to detail
• Comfortable working across multiple locations and teams
• Good IT skills, including Microsoft Office
• Quick to learn new systems and processes
• Full UK driving licence and access to your own vehicle (essential)

What's on Offer?

• Basic salary of circa £27,000, depending on experience
• Car allowance
• Bonus scheme
• Full training and ongoing professional development
• Structured career progression opportunities
• Birthday day off
• Company pension scheme
• Company events
• Employee referral programme