Lettings Manager

haart Estate Agents; Ealing; On-site; GBP 20,000 - 32,000; Full time

Benefits offered by this job

Company Car

OTE > £50,000

£2,500 for first 3 months

Career progression opportunities

Elevate incentive program

Employee Assistance Programme

Job summary

haart Estate Agents in Ealing is seeking an experienced Lettings professional to head up a successful team and drive growth in a fast-paced property market.

You'll lead daily meetings, coach the team to hit KPIs, and develop strong relationships with landlords and tenants while ensuring compliance and high service standards. This is a fantastic opportunity to make a lasting impact with haart.

Qualifications

• Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher.
• Full UK Driving Licence for a manual vehicle.
• Ability to communicate effectively and build trusted relationships with customers and landlords.
• Ability to develop and action business plans for the branch.
• Strong understanding of current Residential Lettings legislation.
• Ability to manage time-sensitive, high-volume workloads.

Responsibilities

• Lead daily meetings with the Lettings team.
• Coach the team to achieve KPI’s.
• Monitor and assess individual performance through one-to-one meetings.
• Develop and maintain relationships with Landlords and Tenants.
• Negotiate offers and new tenancies.
• Ensure compliance with regulatory bodies.

Skills

Driving Licence

Residential Lettings

Team Leadership

Communication

Business Planning

Competitor Analysis

Legislation Knowledge

Time Management

Initiative

Telephone Etiquette

IT Skills

Tools

Microsoft Office

Job description

Take the next step in your career by leading a role where you can make a genuine difference.

haart Estate Agents in Ealing is seeking an experienced Lettings professional to head up a successful team, drive business growth, and deliver outstanding results in a fast-paced property market.

This role is ideal for someone who thrives on motivating others, consistently exceeds targets, and is passionate about providing exceptional service to both landlords and tenants. You’ll play a key role in developing your team, strengthening client relationships, and elevating overall branch performance.

If you’re ambitious, results focused, and ready to lead from the front with a well established and respected brand, this is your opportunity to create a lasting impact with haart.

Benefits of being a Lettings Branch Manager at haart Estate Agents

• Complete on-target earnings exceeding £50000 per year
• £20,000 to £32,000 basic salary, dependent on experience
• £2,500 for your first 3 months of employment, whilst you build your pipeline
• A Company Car
• Career progression opportunities
• Our new company-wide Elevate incentive program
• Employee Assistance Programme

A day in the life of a Lettings Branch Manager

• Leading daily meetings with the Lettings team
• Coaching the team to achieve KPI’s
• Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
• Encourage your teams development and progression
• Strong focus on generating new and repeat business
• Developing and maintaining strong relationships with Landlords and Tenants
• Liaising with Tenants and arranging property viewings in line with their needs
• Negotiating offers and agreeing new tenancies
• Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies.

Essential Skills of a Lettings Branch Manager

• Full UK Driving Licence for a manual vehicle
• Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher
• Works well with others to create a team spirit and an enjoyable working environment.
• Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
• The ability to create and action business plans relevant to your branch
• The ability to monitor and assess performance of local competitors
• A strong understanding of current legislation related to Residential Lettings
• Ability to manage time sensitive and high volume workloads
• Ability to work under own initiative
• Good telephone manner
• Strong IT skills (Basic Microsoft Packages)

The Finer Details

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• We’ll need evidence of your right to work in the UK, in the form of: