Lettings Branch Manager

Spicerhaart Group Ltd.; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Company car or car allowance

Uncapped commission

32 days leave including BH

Full training and progression

Pension scheme

Employee assistance programme

Job summary

haart Estate Agents in Hornchurch is recruiting a Lettings Branch Manager to lead a high-performing team. You will drive performance, build strong landlord/tenant relationships, and push the branch to achieve ambitious targets.

The role offers on-target earnings of £75,000, an uncapped commission scheme, a company car or car allowance, and extensive training and progression opportunities within Spicerhaart.

Qualifications

• Full UK Driving Licence is required.
• Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher.
• Ability to lead a team and develop staff.
• Strong communication and customer service skills.
• Ability to build relationships with Landlords and Tenants.

Responsibilities

• Lead daily meetings with the Lettings team.
• Coach the team to achieve KPI’s and drive performance.
• Manage and review individual team member performance.
• Develop and progress team members and generate new business.
• Maintain strong relationships with landlords and tenants and arrange property viewings.

Skills

Driving licence

Lettings experience

Team leadership

Communication

Customer service

Job description

Overview

We are seeking a driven Lettings Branch Manager ready to take charge, grow a high-performing team, and deliver exceptional results. This is your chance to lead from the front, build on our reputation for excellence, and push our branch to new heights. If you are an experienced lettings leader with a passion for success and a talent for inspiring others, we want you on our team.

Join us today and be a part of the UKs largest independant estate agency group!

Benefits of being a Lettings Branch Manager at haart Estate Agents in Hornchurch:

• Complete on-target earnings of £75000
• £2,500 for your first 3 months of employment, whilst you build your pipeline
• Uncapped commission scheme
• A Company Car, or a monthly car allowance
• Elite bonus scheme
• Full time working hours: 8:30am to 6pm Monday-Friday, and 9am-5pm every other Saturday

Your additional benefits as a Lettings Branch Manager at haart Estate Agents in Hornchurch:

• 30 days annual leave (includes bank holidays*)
• Enrolment at the Spicerhaart Learning & DevelopmentCentre
• Continued training as you grow and develop within your role
• Fully-funded training course to help you achieve a nationally recognised qualification within the property industry,including ARLA membership
• Career progression opportunities, including the opportunity for two promotions in your first 12 months of employment
• Employee Assistance Programme (24/7 access to our confidential helpline)
• Eye care
• Employee Referral Bonus
• Company Pension Scheme
• Personal ‘Talk Time’ with our CEOs
• Opportunity to earn a place in the CEO Exclusive Achievers Club
• Opportunity to earn a place on the plane for the Spicerhaart 2025 Incentive Trip to Vietnam
• Eligibility for our annual black tie Elevate Awards, in categories related to your role

How you will make an impact as a Lettings Branch Manager at haart Estate Agents in Hornchurch:

• Leading daily meetings with the Lettings team
• Coaching the team to achieve KPI’s
• Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
• Encourage your teams development and progression
• Strong focus on generating new and repeat business
• Developing and maintaining strong relationships with Landlords and Tenants
• Liaising with Tenants and arranging property viewings in line with their needs
• Negotiating offers and agreeing new tenancies
• Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies.

Essential Skills of a Lettings Branch Manager at haart Estate Agents:

• Full UK Driving Licence for a manual vehicle
• Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher
• Works well with others to create a team spirit and an enjoyable working environment.
• Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
• The ability to create and action business plans relevant to your branch
• The ability to monitor and assess performance of local competitors
• A strong understanding of current legislation related to Residential Lettings
• Ability to manage time sensitive and high volume workloads
• A reputation for delivering outstanding customer service
• Ability to work under own initiative
• Good telephone manner
• Strong IT skills (Basic Microsoft Packages)
• Attention to detail

The Finer Details:

We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need:

• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• We’ll need evidence of your right to work in the UK, in the form of:Passport/Birth Certificate

We will also need

• Proof of Address
• National Insurance
• Drivers Licence Check

REF: INDLM

Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.https://www.haart.co.uk/about-us/armed-forces-covenant/

Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy:We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/