Lettings Branch Manager

Spicerhaart Group Ltd.; Greater London; On-site; GBP 20,000 - 32,000; Full time

Benefits offered by this job

Complete on-target earnings exceeding £50,000 per year

Company Car

Fully-funded training course

Career progression opportunities

Job summary

A leading estate agency in Greater London is seeking a Lettings Branch Manager to lead and inspire a motivated team. The role involves fostering client relationships, achieving business targets, and managing a driven workforce. Ideal candidates will have significant experience in residential lettings and be skilled in coaching, compliance, and customer service. Attractive benefits include a competitive salary, uncapped commission, and career progression opportunities.

Qualifications

• Proven record of exceeding targets and motivating team members.
• Good telephone manner for customer interactions.
• Ability to assess local competitors and create business plans.

Responsibilities

• Lead daily meetings with the Lettings team.
• Coach team on achieving KPIs.
• Develop and maintain relationships with landlords and tenants.

Skills

Full UK Driving Licence for a manual vehicle

Minimum of 2 years’ experience in residential lettings

Effective communication skills

Strong IT skills

Attention to detail

Job description

Overview

Step into a leadership role where your expertise can truly shape success. haart Estate Agents Wembley is seeking an accomplished Lettings professional to inspire a driven team, accelerate business growth, and deliver outstanding results in a fast-paced property market.

This role is ideal for someone who thrives on motivating others, exceeding targets, and providing exceptional service to both landlords and tenants. You’ll play a key part in developing your team, strengthening client relationships, and elevating branch performance.

If you’re ambitious, results-focused, and ready to lead from the front with a respected industry name, this is your opportunity to make your mark with haart.

Benefits of being a Lettings Branch Manager at haart Estate Agents

• Complete on-target earnings exceeding £50000 per year
• £20,000 to £32,000 basic salary, dependent on experience
• £2,500 for your first 3 months of employment, whilst you build your pipeline
• Uncapped commission scheme
• A Company Car
• Enrolment onto fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA)
• Career progression opportunities
• Our new company-wide Elevate incentive program
• Employee Assistance Programme

A day in the life of a Lettings Branch Manager

• Leading daily meetings with the Lettings team
• Coaching the team to achieve KPI’s
• Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
• Encourage your teams development and progression
• Strong focus on generating new and repeat business
• Developing and maintaining strong relationships with Landlords and Tenants
• Liaising with Tenants and arranging property viewings in line with their needs
• Negotiating offers and agreeing new tenancies
• Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies.

Essential Skills of a Lettings Branch Manager

• Full UK Driving Licence for a manual vehicle
• Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher
• Works well with others to create a team spirit and an enjoyable working environment.
• Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
• The ability to create and action business plans relevant to your branch
• The ability to monitor and assess performance of local competitors
• A strong understanding of current legislation related to Residential Lettings
• Ability to manage time sensitive and high volume workloads
• A reputation for delivering outstanding customer service
• Ability to work under own initiative
• Good telephone manner
• Strong IT skills (Basic Microsoft Packages)
• Attention to detail

The Finer Details

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• We’ll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate

We will also need

• Proof of Address
• National Insurance
• Drivers Licence Check

Armed Forces Covenant

Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. https://www.haart.co.uk/about-us/armed-forces-covenant/

Equal Opportunities

At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.

To All Recruitment Agencies

Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

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