Lettings & Compliance Officer – Garages & Parking

Civic Recruitment Limited; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Civic Recruitment Limited is recruiting for a contract lettings coordinator for a Southwark Council portfolio. The role focuses on garages, underground car parks, barrow stores and other non-residential assets to maximise occupancy and ensure compliance.

You will manage waiting lists, licences and inspections, coordinating with Homeownership Services and Repairs Teams to deliver efficient lettings and accurate reporting in line with council policies.

Qualifications

• Experience managing lettings, allocations or occupancy of non-residential properties, garages, parking schemes or similar assets.
• Experience working in a customer-facing environment.
• Experience managing waiting lists, applications and allocation processes.
• Knowledge of licence agreements and related legal processes.
• Experience investigating breaches and managing compliance issues.
• Strong customer service and communication skills.

Responsibilities

• Manage the letting and administration of garages, parking schemes, underground car parks, barrow stores and other non-residential units.
• Maximise occupancy levels and minimise void periods across the portfolio.
• Maintain and manage waiting lists in accordance with Council policies and procedures.
• Process and assess applications for garage and non-residential property licences.
• Allocate units fairly and efficiently, ensuring compliance with eligibility criteria.
• Act as the first point of contact for applicants, licence holders and customers.
• Carry out regular inspections of garages, parking areas, barrow stores and associated sites.
• Identify void properties and coordinate actions to ensure timely re-letting.
• Liaise with Repairs and Contracts Officers to ensure properties are maintained and made ready for occupation.
• Work collaboratively with Housing, Legal, Repairs, ASB, Parking Enforcement and other Council teams.

Skills

Lettings management

Customer service

Record keeping

IT skills

Organisation

Communication

Property inspections

Tools

Housing management system

MS Excel

Job description

Civic Recruitment Limited is recruiting for a contract lettings coordinator for a Southwark Council portfolio. The role focuses on garages, underground car parks, barrow stores and other non-residential assets to maximise occupancy and ensure compliance.

You will manage waiting lists, licences and inspections, coordinating with Homeownership Services and Repairs Teams to deliver efficient lettings and accurate reporting in line with council policies.