Lettings Administrator (Residential) – Bournemouth

House & Son Property Consultants Limited; England; On-site; GBP 20,000 - 28,000; Full time

Job summary

House & Son Property Consultants Limited is seeking a Residential Lettings Administrator to support the lettings team in Bournemouth. This full-time, on-site role involves preparing tenancy agreements, managing applications, maintaining records, updating systems and coordinating viewings.

You will handle calls/emails, reference processes and move-in/out activities, while ensuring compliance and collaboration with property managers and negotiators.

Qualifications

• Strong communication and customer service skills for interactions with residents, landlords and colleagues.
• Interest or experience in property management and lettings processes.
• Solid administrative skills including documentation, data entry and records management.
• Good organisational and time-management abilities with attention to accuracy in paperwork.
• Proficiency in MS Office; familiarity with property or CRM systems is a plus.
• Ability to work well in an office team and adapt to changing priorities.
• Previous experience in estate agency lettings or customer-focused property roles is beneficial.
• Relevant education or training in administration, property or business is an advantage.

Responsibilities

• Prepare tenancy agreements and manage application paperwork.
• Maintain accurate records and update internal systems.
• Coordinate viewing appointments and handle calls and email inquiries.
• Provide clear information to prospective and current residents.
• Assist with referencing, move-in and move-out processes and compliance with lettings procedures.
• Collaborate with property managers and negotiators to deliver a smooth client experience.

Skills

Strong communication

Customer service

Administrative assistance

MS Office

Teamwork

Property management interest

Organisational skills

Attention to detail

Education

Relevant education in administration or property/business

Tools

CRM systems

Job description

House & Son Property Consultants Limited is seeking a Residential Lettings Administrator to support the lettings team in Bournemouth. This full-time, on-site role involves preparing tenancy agreements, managing applications, maintaining records, updating systems and coordinating viewings.

You will handle calls/emails, reference processes and move-in/out activities, while ensuring compliance and collaboration with property managers and negotiators.