Lettings Administrator – On-Site (Plymouth)

Shorey Bailey & Co; Plymouth; On-site; GBP 18,000 - 23,000; Full time

Job summary

Shorey Bailey & Co in Plymouth is seeking a Lettings Administrator to support daily lettings operations on-site. You will handle tenant and landlord enquiries, coordinate property viewings, and prepare tenancy documents, ensuring accurate records and timely communication.

You will assist with property marketing, update listings, and maintain files, while liaising with contractors and internal teams to resolve issues quickly.

Qualifications

• Strong communication with tenants, landlords, and colleagues.
• Ability to handle enquiries, resolve issues, and build relationships.
• Knowledge of tenancy agreements, renewals, and basic compliance is helpful.
• Data entry, record-keeping, document preparation, and office software use.

Responsibilities

• Support the daily lettings operations to ensure smooth workflow.
• Manage tenant and landlord enquiries and coordinate communications.
• Coordinate property viewings and prepare tenancy documentation.
• Maintain accurate records and files, including compliance checks.
• Assist with property marketing and update listings across platforms.
• Liaise with contractors and internal teams to resolve maintenance issues.

Skills

Strong communication

Issue resolution

Relationship building

Property management knowledge

Data entry

Record-keeping

Organizational skills

On-site teamwork

IT proficiency

Lettings experience

Job description

Shorey Bailey & Co in Plymouth is seeking a Lettings Administrator to support daily lettings operations on-site. You will handle tenant and landlord enquiries, coordinate property viewings, and prepare tenancy documents, ensuring accurate records and timely communication.

You will assist with property marketing, update listings, and maintain files, while liaising with contractors and internal teams to resolve issues quickly.