Lettings Administrator – Progression in Residential Lettings

Confidential; Maidstone; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Supportive working environment

Potential for career progression

Varied role within a busy lettingsdept

Job summary

Confidential in Chatham is seeking a Lettings Administrator to join a busy residential lettings team. You will provide day-to-day admin support, prepare tenancy documents and maintain accurate property and applicant records.

The role requires excellent organisation, strong attention to detail and confident communication with landlords, tenants and applicants. Experience in lettings administration and estate agency software is preferred, with a professional customer-focused approach.

Qualifications

• Previous experience in residential lettings administration.
• Good understanding of lettings procedures and tenancy administration.
• Excellent organisational skills and attention to detail.
• Confident written and verbal communication.
• Professional telephone manner and customer service skills.
• Experience using estate agency software and IT systems.
• Ability to prioritise workload and meet deadlines.
• Professional, proactive approach with the ability to build and maintain relationships.

Responsibilities

• Providing day-to-day administrative support to the lettings team.
• Preparing tenancy documentation and assisting with progression of lettings transactions.
• Maintaining accurate property records, applicant details and tenancy files.
• Liaising with landlords, tenants and applicants to provide updates and resolve queries.
• Coordinating appointments, referencing and other essential lettings administration.
• Ensuring paperwork and systems are maintained accurately and in line with company procedures.

Skills

Lettings administration

Organisation

Communication skills

Customer service

Liaison with landlords

Tools

Estate agency software

Job description

Confidential in Chatham is seeking a Lettings Administrator to join a busy residential lettings team. You will provide day-to-day admin support, prepare tenancy documents and maintain accurate property and applicant records.

The role requires excellent organisation, strong attention to detail and confident communication with landlords, tenants and applicants. Experience in lettings administration and estate agency software is preferred, with a professional customer-focused approach.