Lettings Administrator (Part-time)

Pear Recruitment; Cheshunt; On-site; GBP 16,000 - 20,000; Part time

Job summary

Pear Recruitment in Cheshunt is seeking a Part-Time Lettings Office Administrator to support the busy lettings department. This role focuses on administrative tasks, handling enquiries, maintaining records, coordinating viewings, and assisting landlords, tenants, and applicants.

Ideal candidates will have strong organisational skills, attention to detail, and excellent customer service. Hours are Monday to Friday 9:30am–2:30pm, with salary £16,445–£20,000 depending on experience.

Qualifications

• Excellent communication skills, both written and verbal.
• Excellent customer service skills.
• Good IT skills with familiarity of office software.
• Ability to work independently and as part of a team.

Responsibilities

• Arrange and coordinate property viewings, ensuring appointments are scheduled efficiently and communicated to all parties.
• Prepare tenancy move-in documentation, including referencing checks and compliance paperwork.
• Collate and organise invoices and financial records for submission to the accountant.
• Provide administrative support to the Property Managers and lettings team.
• Keep the office and individuals compliant with policies and procedures.
• Maintain the annual holiday schedule with accurate staff leave records.
• Handle general office administration, filing and correspondence for the lettings department.

Skills

Communication

Customer service

IT skills

Initiative

Team player

Organisation

Job description

Pear Recruitment: Lettings Administrator (Part-time)

Location: Cheshunt

Salary: £16,445 - £20,000 Depending on experience

Hours: Monday - Friday 9.30am - 2.30pm

Our client is one of the UK's leading independent estate and letting agencies, with more than 30 years of experience helping clients buy, sell, rent, and let property across North London, East London, Hertfordshire, and Essex. Established in 1991, the company has grown from a single office in Enfield Town into a multi-branch network known for its customer-focused approach and comprehensive property services.

They are seeking an organised, professional, and customer-focused Part-Time Lettings Office Administrator to support the day-to-day operations of their busy lettings department at their Cheshunt branch. This role is ideal for someone with strong administrative skills, excellent attention to detail, and the ability to provide outstanding customer service in a fast-paced property environment.

The successful candidate will be responsible for assisting with administrative tasks, managing enquiries, maintaining accurate records, coordinating Viewings, and supporting the lettings team to ensure a smooth and efficient service for landlords, tenants, and prospective applicants.

Strong communication skills, and the ability to work independently are essential.

This is an excellent opportunity to join a dynamic and growing estate agency, gaining valuable experience within the property sector while contributing to the success of the lettings team.

For the successful applicants, this role will involve:

• Arrange and coordinate property viewings, ensuring appointments are scheduled efficiently and communicated to all parties.
• Prepare and process tenancy move-in documentation, including referencing checks and compliance paperwork.
• Collate and organise company invoices and financial records for submission to the accountant.
• Provide administrative support to the Property Managers, assisting with day-to-day property management tasks.
• Keeping office and individuals compliant
• Maintain and manage the annual holiday schedule, ensuring accurate records of staff leave and absence.
• Handle general office administration, filing, and correspondence to support the smooth operation of the lettings department.

The Individual

• Possess excellent communication skills, both written and verbal.
• Excellent customer service skills
• Good IT skills
• Ability to demonstrate initiative
• Confident and motivated
• The ability to engage and work well within a successful team.

Confidentiality - All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.