Lettings Administrator

Tate; Chipping Barnet; On-site; GBP 19,000 - 27,000; Full time

Job summary

Tate is an independent estate agency in Barnet, seeking an Administration Officer to join the property team. You will support lettings, sales and property management, ensuring smooth day-to-day operations and excellent service for landlords, tenants, buyers and sellers.

The role involves coordinating viewings, handling enquiries, managing documentation, and progressing transactions from instruction to completion with attention to accuracy and compliance.

Qualifications

• Experience in estate agency or lettings admin
• Experience using CRM and property management software
• Strong organisational skills and attention to detail
• Confident written and verbal communication

Responsibilities

• Coordinate property viewings, market appraisals and customer appointments.
• Manage enquiries from landlords, tenants, buyers and sellers.
• Maintain records in CRM and property management systems.
• Prepare tenancy agreements, sales memoranda and documentation.
• Support lettings from offer to tenant move-in.
• Assist with residential sales progression through to exchange and completion.
• Coordinate referencing and Right to Rent checks.
• Liaise with solicitors, brokers, surveyors and contractors.
• Upload and maintain property listings on key portals.
• Produce reports and support wider admin tasks.

Skills

Customer service

Attention to detail

Organisational skills

Communication

Multitasking

Tools

CRM systems

Property management software

Microsoft Office

Job description

Administration Officer

Location: Barnet
Salary: 16.98 per hour
Contract: Full Time Temporary to Permanent
Working Hours: Monday to Friday 37.5 Hours Per Week

About the Role

We are currently supporting a well established and growing independent estate agency in Barnet that specialises in residential lettings, property management and property sales.

This is an exciting opportunity for an organised and proactive administrator to join a busy property team, supporting the smooth running of day to day operations across lettings, sales and property management. You'll play a key role in delivering an excellent customer experience to landlords, tenants, buyers and sellers while ensuring transactions progress efficiently from instruction through to completion.

This position would suit someone with experience in estate agency, lettings administration or property management role.

Key Responsibilities

• Coordinating property viewings, market appraisals and customer appointments
• Managing enquiries from landlords, tenants, buyers and sellers
• Maintaining accurate records within the CRM and property management systems
• Preparing tenancy agreements, sales memoranda and property documentation
• Supporting the lettings process from offer agreed through to tenant move-in
• Assisting with residential sales progression through to exchange and completion
• Coordinating referencing, Right to Rent checks and compliance documentation
• Liaising with solicitors, mortgage brokers, surveyors, contractors, landlords and vendors
• Uploading and maintaining property listings across key property portals
• Producing reports and supporting the wider team with administrative duties
• Ensuring all compliance and property records are accurate and up to date

Essential Skills & Experience

• Previous administration experience within estate agency, lettings, property management, property sales or a customer-focused environment
• Strong organisational skills with excellent attention to detail
• Confident communication skills, both written and verbal
• Ability to manage multiple tasks and priorities in a busy office environment
• Experience using CRM, property management or agency software systems
• Good working knowledge of Microsoft Office applications
• Professional and customer-focused approach
• Ability to work independently and as part of a team

Desirable Skills & Experience

• Experience working within a residential estate agency or lettings business
• Knowledge of tenancy administration and Right to Rent requirements
• Understanding of property compliance requirements, including EPCs, Gas Safety Certificates and Electrical Safety regulations
• Experience supporting residential sales progression
• Familiarity with property portals such as Rightmove, Zoopla and OnTheMarket
• Knowledge of property management processes and landlord compliance obligations

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.