Lettings Administrator

Confidential; London Borough of Hillingdon; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Parking locally to the office

Excellent training and development

Great career progression

No weekend working

Monday to Friday 9am - 6pm

Job summary

Confidential is seeking a Lettings Administrator in Northwood to support property lettings operations. You will handle tenancy documentation, references, deposits, and communications with tenants and landlords while ensuring compliance and timely invoicing.

The role requires solid lettings administration experience, excellent customer service, and a professional, detail-oriented mindset. Monday–Friday hours and a supportive environment are offered.

Qualifications

• Strong administration experience in ideally Lettings or estate agency.
• High level of customer service skills.
• Well spoken with a confident telephone manner.
• Well presented and an excellent team player.
• Excellent organisational skills with attention to detail.
• Ability to work to tight deadlines.

Responsibilities

• Booking marketing materials for properties.
• Referencing and right to rent checks.
• Arranging inventories.
• Issuing tenancy agreements and ensuring compliance.
• Dealing with deposits and tenancy documents.
• Registering deposits with TDS/DPS and handling disputes.
• Managing end of tenancies and deposits disputes.
• Liaising with tenants and landlords.
• Handling emails and telephone queries.
• Updating CRM with tenancy amendments and changes.
• Invoicing landlords for new tenancies and renewals.

Skills

Administration experience in Lettings

Customer service

Telephone manner

Well presented

Team player

Organisational skills

Deadline-driven

Job description

Lettings Administrator - Northwood - £30,000 to £32,000

Strong administration experience in ideally Lettings required.

Must be a UK Resident and ideally live within a 30 minute commute.

Lettings Administrator Benefits

• Basic £30,000 - £32,000
• Monday to Friday 9am - 6pm
• No weekend working
• Great career progression
• Excellent training and development
• Excellent working environment
• Parking locally to the office

Lettings Administrator Responsibilities

• Booking marketing materials
• Referencing
• Right to rent checks
• Arranging inventories
• Issuing tenancy agreements and serving compliance
• Dealing with deposits
• Dealing with new tenancy agreements and supporting documents
• Registering tenant's deposits with TDS/DPS
• Dealing with deposit disputesDealing with end of tenancies
• Liaising with tenants and landlords
• Dealing with email and telephone queries
• Updating CRM with amendments and changes to tenancies
• Invoicing landlords for new tenancies and renewals

Lettings Administrator required Skills

• Must have strong administration experience in ideally Lettings OR must have some Estate Agency experience
• High level of customer service skills
• Well spoken with a confident telephone manner
• Well presented
• An excellent team player
• Excellent organisational skills with a keen eye for detail
• Ability to work to tight deadlines

Please note that if you do not have the relevant experience required for the role, your application will not be considered.

Additional Company Information

Our client is an award winning, well known and respected Estate Agency with offices across Middlesex, Hertfordshire and Buckinghamshire who pride themselves on offering excellent customer service to their clients, specialising in high end properties, dealing with Sales, Lettings, Property Management and New Homes.