Lettings Administrator

Thomas Webb Recruitment; Nottingham; On-site; GBP 28,000 - 30,000; Full time

Job summary

Thomas Webb Recruitment is seeking a Lettings Administrator in the North West. The role requires 1–2 years of lettings experience and involves preparing tenancy agreements, tenancy paperwork, and managing references.

You will arrange certificates, coordinate check-ins/check-outs, liaise with landlords and tenants, and support a busy lettings team in a fast-paced environment. Starting ASAP with a salary of £28,000–£30,000 depending on experience.

Qualifications

• Minimum 1–2 years' experience in a Lettings Administrator, Lettings Coordinator or Tenancy Coordinator role.
• Proven experience in lettings administration, including preparing tenancy agreements and handling tenancy paperwork.
• Good understanding of the lettings process, including tenant referencing and coordinating check-ins and check-outs.

Responsibilities

• Arrange Gas Safety Certificates and EPCs.
• Submit and manage insurance claims.
• Coordinate property check-outs and tenancy agreements.
• Conduct tenant referencing.
• Book and coordinate tenant check-ins and check-outs.
• Provide administrative support to the lettings negotiators.
• Liaise with landlords and tenants to obtain and process documentation.
• Ensure tenancy paperwork and records are accurate and up to date.
• Manage multiple administrative tasks and prioritise deadlines in a fast-paced environment.
• Support the wider team to ensure the smooth running of the lettings process.

Skills

Lettings experience

Organisational skills

Communication skills

Attention to detail

Job description

Position: Lettings Administrator
Location: North West
Salary: £28,000–£30,000 depending on experience
Start: ASAP

Responsibilities:

Our client is looking for an experienced Lettings Administrator to join their team. The ideal candidate must have at least 1–2 years' experience in a Lettings Administrator, Lettings Coordinator or Tenancy Coordinator role, with a strong background in lettings administration and tenancy paperwork.

Duties and responsibilities:

• Arranging Gas Safety Certificates and Energy Performance Certificates (EPCs).
• Submitting and managing insurance claims.
• Arranging property photography and floor plans.
• Coordinating property check-outs.
• Preparing and drawing up tenancy agreements.
• Conducting referencing for prospective tenants.
• Booking and coordinating tenant check-ins and check-outs.
• Providing administrative support to the lettings negotiators.
• Liaising with landlords and tenants to obtain and process the necessary documentation.
• Ensuring tenancy paperwork and records are accurate and up to date.
• Managing multiple administrative tasks and prioritising deadlines in a fast-paced environment.
• Supporting the wider team to ensure the smooth running of the lettings process.

Lettings Administrator Specification:

• Minimum 1–2 years' experience in a Lettings Administrator, Lettings Coordinator or Tenancy Coordinator role.
• Proven experience in lettings administration, including preparing tenancy agreements and handling tenancy paperwork.
• Good understanding of the lettings process, including tenant referencing and coordinating check-ins and check-outs.
• Excellent organisational skills and attention to detail.
• Ability to prioritise tasks and manage deadlines effectively.
• A positive, proactive, can-do attitude.
• Comfortable working in a busy, fast-paced environment.
• Strong written and verbal communication skills.
• Ability to liaise professionally with landlords, tenants and colleagues.
• A team player who enjoys supporting others and can manage a varied workload.
• Must be able to commute to the office within a reasonable travelling distance.

Working Hours:

• Monday to Thursday: 9:00am–6:00pm
• Friday: 9:00am–5:30pm

Please note:

Candidates must have relevant lettings experience and a strong background in tenancy administration and paperwork. Applications without this experience will not be considered.