Lettings Administrator

Reed; Glasgow; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Training and professional development

Career progression

Professional qualification support

Job summary

Reed is seeking a Property Manager / Lettings Administrator in Glasgow to join a respected residential property business. The role combines property management and lettings administration, offering a supportive environment with opportunities to grow within the Scottish property market.

You will manage contacts with landlords and tenants, coordinate maintenance, prepare tenancy agreements, and support renewals and move-ins/outs while ensuring compliance and accurate record-keeping.

Qualifications

• Experience managing residential properties or a lettings portfolio.
• Knowledge of tenancy legislation and compliance requirements.
• Experience liaising with landlords, tenants and contractors.
• Strong problem-solving and workload management skills.
• ARLA Propertymark qualification or willingness to work towards professional accreditation.

Responsibilities

• Acting as a point of contact for landlords, tenants and contractors.
• Coordinating maintenance and repair works.
• Preparing tenancy agreements and associated documentation.
• Supporting tenancy renewals, move-ins and move-outs.
• Managing property compliance and safety certification records.
• Handling customer enquiries via telephone and email.
• Maintaining accurate records using property management systems.
• Assisting with rent administration and reporting.
• Supporting the effective management of a residential property portfolio.
• Providing administrative and operational support to the wider team.

Skills

Attention to detail

Organisational skills

Communication skills

Teamwork

Tools

Property management software

Job description

Property Manager / Lettings Administrator

Salary: £28,000 - £32,000 DOE
Location: Glasgow
Hours: Monday to Thursday, 9:00am to 5:30pm Friday, 9:00am to 5:00pm

About the Opportunity

An established and highly respected residential property business is looking to expand its successful lettings team and is seeking applications from both experienced Property Managers and Lettings Administrators.

This is an excellent opportunity to join a professional and supportive organisation with a strong reputation within the Scottish property market. Whether you are currently managing a property portfolio or providing administrative support within a lettings environment, we are keen to hear from you.

Key Responsibilities

• Acting as a point of contact for landlords, tenants and contractors.
• Coordinating maintenance and repair works.
• Preparing tenancy agreements and associated documentation.
• Supporting tenancy renewals, move-ins and move-outs.
• Managing property compliance and safety certification records.
• Handling customer enquiries via telephone and email.
• Maintaining accurate records using property management systems.
• Assisting with rent administration and reporting.
• Supporting the effective management of a residential property portfolio.
• Providing administrative and operational support to the wider team.

We Would Love to Hear From You If You Have:

Property Management Experience

• Experience managing residential properties or a lettings portfolio.
• Knowledge of tenancy legislation and compliance requirements.
• Experience liaising with landlords, tenants and contractors.
• Strong problem-solving and workload management skills.

OR

Lettings Administration Experience

• Previous administrative experience within property, lettings, estate agency or a similar office-based environment.
• Strong organisational skills and attention to detail.
• Experience processing documentation and maintaining accurate records.
• Excellent customer service and communication skills.

Essential Skills

• Outstanding attention to detail.
• Strong organisational and time-management abilities.
• Excellent verbal and written communication skills.
• Professional and customer-focused approach.
• Ability to prioritise and manage multiple tasks effectively.
• Competency in Microsoft Office applications.
• Proactive and positive attitude.
• Ability to work independently and as part of a team.

Desirable

• Previous experience within residential lettings.
• Knowledge of Scottish residential tenancy legislation and the Private Residential Tenancy (PRT) framework.
• Experience using property management software.
• ARLA Propertymark qualification or willingness to work towards professional accreditation.
• Full UK driving licence.

What's on Offer?

• Competitive salary dependent on experience.
• A supportive and collaborative working environment.
• Ongoing training and professional development.
• Professional qualification support.
• Long-term career progression opportunities.
• The opportunity to join a well-established and growing business within the Scottish property sector.