Leisure Receptionist

Finlake Resort &Spa; West Alvington; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Discounted Holidays

Discounted Meals

30 Days Holiday

Company Sick Pay

Pension & Life Assurance

90 years of family values

Job summary

Haulfryn is seeking a Leisure Receptionist for Finlake Holiday Park in the UK. The role focuses on delivering premium guest service at the front desk, handling bookings, check-ins and member sign-ups. Seasonal hours apply, with a minimum of 16 hours per week.

You will be part of a busy leisure team, promoting guest satisfaction and contributing to a welcoming environment across our holiday park facilities.

Qualifications

• Customer-facing experience preferred.
• Ability to work well with others in a busy environment.
• Flexibility in work hours and shifts.

Responsibilities

• Handle guest queries with professionalism and a friendly attitude.
• Make bookings and reservations using the in-house system.
• Check in customers on arrival, delivering a 5-star service.
• Sign up new leisure members and explain membership benefits.
• Assist in coordinating the Swim School Programme with the leisure team.

Skills

Customer service

Team player

Flexible hours

Job description

Location: Finlake Holiday Park, TQ13 0EJ

Salary: £13.10 per hour

Hours: Variable, minimum 16 hours per week

Job Type: Seasonal

Are you an organised, customer-focused individual with a passion for delivering premium service? At Haulfryn, we create exceptional holiday experiences and we’re looking for a Leisure Receptionist to support the day-to-day front desk operations of our busy leisure complex at Finlake Holiday Park.

This is a fantastic opportunity to work in a vibrant, supportive environment where every guest interaction makes a difference.

Why Join Us?

We believe in rewarding your hard work with a supportive and inspiring environment. Here’s what we offer:

• Discounted Holidays at our picturesque UK holiday parks
• Discounted Meals at on-site restaurants
• 30 Days Holiday (including bank holidays), increasing to 35 days with service (pro-rata for part-time)
• Company Sick Pay
• Pension Scheme & Life Assurance
• Be part of a company with 90 years of family values and a commitment to sustainability.

What You’ll Do

As a Leisure Receptionist, you will:

• Handle guest queries with professionalism and a friendly attitude
• Make bookings and reservations using the in-house system
• Check in customers on arrival, delivering a 5-star service
• Sign up new leisure members and explain membership benefits
• Assist in coordinating the Swim School Programme alongside the leisure team

Who We’re Looking For

We’re seeking a confident, proactive team player who thrives in a fast-paced environment and loves helping people. You’ll bring:

• Ability to work well with others and independently when needed
• Comfort working in a busy, fast-paced environment
• A flexible approach to working hours

Why Choose Haulfryn?

With 90 years of expertise, we’re proud to be one of the UK’s leading holiday park operators. What sets us apart?

• Exceptional Locations: Work in a place that inspires
• Family Values: Join a supportive, community-focused team
• Nurturing Nature: Sustainability is at the heart of what we do

If you’re ready to provide exceptional guest service in a vibrant leisure setting, we’d love to hear from you.

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process.